- – Manage and train barista team to ensure quality and exceptional service.
- – Develop relationships with customers and suppliers to enhance business growth.
- – Maintain inventory, order supplies, and ensure compliance with health regulations.
- – Prepare and serve a variety of coffee and tea beverages to customers
- – Provide excellent customer service by engaging with customers and taking orders
- – Maintain cleanliness and organization of the café area and equipment
- – Manage client relationships, ensuring 95%+ retention and contract renewals.
- – Identify and close new business opportunities, owning the full sales cycle.
- – Analyze market trends to deliver data-driven workforce solutions and strategies.