- – Build and enhance marketplace features connecting data providers with customers.
- – Develop backend services and APIs to support platform capabilities and growth.
- – Create user interfaces and dashboards for complex data workflows and analytics.
- – Respond to customer inquiries via phone, email, and chat promptly and professionally
- – Resolve customer complaints and issues to ensure satisfaction and retention
- – Maintain accurate records and collaborate with team members for service excellence
- – Develop resources and frameworks to enhance staff capacity for mental health support.
- – Contribute to policy development and documentation of mental health protocols and procedures.
- – Collaborate with teams to create wellness materials and debrief frameworks for staff.