- – Collaborate with senior leadership on operational decision-making and strategy.
- – Analyze data to enhance efficiency in operations, finance, and performance metrics.
- – Identify and design improved processes to address gaps and streamline workflows.
- – Provide professional customer service and manage client inquiries effectively.
- – Dispatch work orders, enter purchase orders, and maintain service records.
- – Assist with invoicing, accounts receivable, and prepare customer reports as needed.
- – Establishes clear expectations and accountability across the organization.
- – Supports staff through change with empathy, transparency, and consistency.
- – Navigates unionized labor relations and ensures compliance with funding requirements.