- – Provide tailored solutions and exceptional experiences to customers.
- – Support team members and adapt to a fast-paced retail environment.
- – Troubleshoot service-related inquiries and offer product knowledge advice.
- – Triage and assess red eye and ocular concerns to ensure timely patient care.
- – Manage low-risk assessment clinics, providing ongoing care for established patients.
- – Document care in EMR and educate patients on treatment and follow-up plans.
- – Build exceptional customer experiences to drive loyalty and repeat business.
- – Connect customers with the right devices and services for their needs.
- – Achieve sales targets through product knowledge and effective communication.