- – Engage customers to identify their tech needs and recommend suitable solutions.
- – Achieve personal sales goals while collaborating with teammates for store success.
- – Maintain store operations and ensure a high level of customer service at all times.
- – Oversee incident management process and lead team to swift resolution.
- – Analyze incidents and categorize recurring issues to enhance protocols.
- – Communicate with stakeholders and document troubleshooting steps effectively.
- – Lead institution-wide fundraising strategies generating over $15 million annually.
- – Foster collaborative team environment and build relationships with key stakeholders.
- – Develop and implement advancement policies ensuring ethical management of funds.