- Build great customer experiences to drive repeat business
- Connect with customers to recommend suitable products
- Foster customer loyalty and meet sales targets
- – Provide strategic leadership for fundraising initiatives aligned with organizational goals.
- – Oversee development officer and ensure accountability towards revenue targets.
- – Establish KPIs for donor acquisition, retention, and pipeline growth monitoring.
- – Draft and schedule engaging content for social media platforms and newsletters.
- – Collaborate with staff to capture stories and visuals that highlight OBC's mission.
- – Monitor campaign performance and analyze metrics to inform digital marketing strategies.