- – Provide 24/7 application and infrastructure support for business customers.
- – Troubleshoot and resolve technical issues in contact center solutions effectively.
- – Collaborate with cross-functional teams to enhance service stability and quality.
- Develop, program, and commission PLC, HMI, and SCADA applications for industrial control systems
- Provide on-site troubleshooting, commissioning, and startup support for control systems
- Assist with selection of ICS/SCADA hardware and software for efficient control system architectures
- – Develops AI literacy programming aligned with K-12 curriculum guidelines.
- – Collaborates with stakeholders to create and distribute AI and ML teaching resources.
- – Maintains systems to enhance efficiency and supports team success in programming.