- – Greet guests warmly and provide exceptional customer service.
- – Take and fulfill drink orders accurately and efficiently.
- – Prepare a variety of beverages while maintaining a clean workspace.
- – Manage staff hiring, training, scheduling, and performance evaluations.
- – Oversee daily operations, ensuring smooth service and resolving customer issues.
- – Control inventory, budget, and expenses to maintain profitability and efficiency.
- – Supervises staff activities to ensure productivity and exceptional service standards.
- – Allocates tasks and supports team members during high-pressure shifts and events.
- – Maintains a positive atmosphere while managing daily operations and customer interactions.