- – Deliver onboarding and training to ensure customer success with the Arlo platform.
- – Manage customer relationships, driving adoption, retention, and upsell opportunities.
- – Track customer health metrics to inform strategy and enhance overall outcomes.
- – Initiate and lead planning and execution of renovation projects across properties.
- – Coordinate communication between internal teams, contractors, and design consultants.
- – Monitor site progress, ensuring compliance with safety standards and project timelines.
- – Lead delivery of mission-critical software, ensuring high performance and adoption.
- – Serve as technical authority, providing strategic solutions and shaping proposals.
- – Mentor and grow engineering teams, fostering a culture of care and collaboration.