- – Deliver onboarding and training to ensure customer success with the Arlo platform.
- – Manage customer relationships, driving adoption, retention, and upsell opportunities.
- – Track customer health metrics to inform strategy and enhance overall outcomes.
- Ensure zero network failures through maintenance program
- Maintain optimum working environment for occupants
- Analyze and troubleshoot building systems alarms
- Lead end-to-end ERP project delivery using Agile practices, ensuring alignment with business objectives.
- Partner with the Program Manager to support integrated program and project management across multiple workstreams.
- Coordinate and oversee cross-functional and technical teams to enable strong collaboration, clear communication, and disciplined execution.