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How much does a Customer Support Specialist make in Sherbrooke, Quebec?

Customer Support Specialist in Sherbrooke – $42,432 to $72,800 annually.

Average base salary

$27.00 /hour

Pays below Sherbrooke Average Weekly : $1,080 Monthly : $4,680 Yearly : $56,160

National Average $22.00 /hour Salary & tax breakdown

Average cost of living

$2,762 /month

for a single person who rents in Sherbrooke

Cost of living breakdown

Last Updated: November 19, 2025

What does a Customer Support Specialist do?

As a Customer Support Specialist, you'll be the friendly face and helpful voice that makes a real difference in people's lives. Your role is all about answering questions, providing essential information, and ensuring customers feel valued and understood. You'll handle inquiries, process service requests, and manage payments with ease. Whether you're working in retail, a contact center, or for a telecommunications company, your skills will shine as you help create positive experiences and build lasting relationships. Join us and be the reason someone smiles today!

Related Skills:

Adaptability Knowledge of Products and Services Attention to Detail Problem Solving Time Management Show all skills (12)

Core Skills

Adaptability Communication Skills Complaint Handling Customer Service

Technical Skills

Knowledge of Products and Services Payment Processing Sales Skills

Foundational Skills

Attention to Detail

Analytical Skills

Problem Solving

Resource Management

Time Management

Interpersonal Skills

Conflict Resolution Teamwork

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Customer Support Specialist's jobs in Sherbrooke, Quebec.

Customer Support Specialist jobs in Sherbrooke, Quebec

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Customer Experience Representative

City of Saint John

Saint John, NB

$56,082 - $61,655 / year

Full-time

Experienced

8 days ago

Bilingual Customer Service Representative (Federal)

Medavie

New Brunswick

Full-time

Experienced

10 days ago

Courtesy desk clerk

Provincial Bandag Tires Ltée

Woodstock, NB

$18.00 - $22.00 / hour

Part-time

Entry Level

23 days ago

Highest paying cities for Customer Support Specialist

Sherbrooke, QC

$50,128 per year

Browse Jobs

Drummondville, QC

$49,525 per year

Browse Jobs

Longueuil, QC

$48,880 per year

Browse Jobs

Montréal, QC

$45,760 per year

Browse Jobs

Saint, Georges, QC

$52,000 per year

Browse Jobs

Laval, QC

$45,760 per year

Browse Jobs

Trois, Rivières, QC

$47,840 per year

Browse Jobs

Joliette, QC

$54,080 per year

Browse Jobs

How much do similar professions as Customer Support Specialist get paid in Quebec?

Security Guard

Browse Jobs

$46,509 per year

Bank Customer Service Representative

Browse Jobs

$49,920 per year

Hotel Receptionist

Browse Jobs

$42,640 per year

Flight Attendant

Browse Jobs

$68,182 per year

Bartender

Browse Jobs

$42,224 per year

Tailor

Browse Jobs

$37,440 per year

Wholesale Sales Representative

Browse Jobs

$65,416 per year

Retail Sales Associate

Browse Jobs

$35,360 per year

Frequently Asked Questions

What are the primary responsibilities of customer and information services representatives?

Customer and information services representatives are responsible for answering enquiries, providing information about an establishment's goods, services, and policies, and offering customer services such as receiving payments and processing service requests.

What is the typical salary range for customer and information services representatives?

The typical salary range for customer and information services representatives is $20.40 – $35.00.

What educational qualifications are required for a career in customer and information services?

Completion of secondary school is usually required. Some college or other post-secondary programs may also be required, along with clerical or sales experience.

What skills are essential for success in customer and information services roles?

Key skills include adaptability, attention to detail, communication skills, complaint handling, conflict resolution, customer service, knowledge of products and services, payment processing, problem solving, sales skills, teamwork, and time management.

In which industries can customer and information services representatives find employment?

They can be employed in retail establishments, contact centres, insurance, telecommunications, utility companies, and other establishments in both the private and public sectors.

What is the career outlook for customer and information services representatives?

The career outlook is positive, with opportunities for progression to supervisory positions with experience.

Is remote work possible for customer and information services representatives?

Yes, remote work is possible, especially for roles in contact centres and other industries that support telecommuting.

How can customer and information services representatives increase their salary over time?

Representatives can increase their salary by gaining experience, developing advanced skills, and progressing to supervisory or specialized roles within their industry.

What is the population of Sherbrooke, Quebec?

Sherbrooke has a population of 172,950 as of 2021, which represents a 7% increase since 2016. [ Explore demographics in Sherbrooke, Quebec ]

What is the average income in Sherbrooke?

The average employment income in 2020 was $41,800, while the median for full-time, full-year workers was $54,400. [ Explore demographics in Sherbrooke, Quebec ]

What are housing costs like in Sherbrooke?

The median monthly shelter cost for owned dwellings is $1,050, compared to $695 for rented dwellings. [ Explore demographics in Sherbrooke, Quebec ]

What is the unemployment rate in Sherbrooke?

The unemployment rate in 2021 was 6.1%. [ Explore demographics in Sherbrooke, Quebec ]

How many people in Sherbrooke own their home?

49.5% of households in Sherbrooke are owner-occupied, while 50.5% are renters. [ Explore demographics in Sherbrooke, Quebec ]

20,000 Canadian salary reported, updated November 19, 2025 (data source: open.canada.ca).