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How much does a Customer Support Specialist make in Edmonton, Alberta?

Customer Support Specialist in Edmonton – $34,840 to $69,326 annually.

Average base salary

$23.69 /hour

Pays below Edmonton Average Weekly : $948 Monthly : $4,106 Yearly : $49,275

National Average $22.00 /hour Salary & tax breakdown

Average cost of living

$3,461 /month

for a single person who rents in Edmonton

Cost of living breakdown

Last Updated: November 19, 2025

What does a Customer Support Specialist do?

As a Customer Support Specialist, you'll be the friendly face and helpful voice that makes a real difference in people's lives. Your role is all about answering questions, providing essential information, and ensuring customers feel valued and understood. You'll handle inquiries, process service requests, and manage payments with ease. Whether you're working in retail, a contact center, or for a telecommunications company, your skills will shine as you help create positive experiences and build lasting relationships. Join us and be the reason someone smiles today!

Related Skills:

Adaptability Knowledge of Products and Services Attention to Detail Problem Solving Time Management Show all skills (12)

Core Skills

Adaptability Communication Skills Complaint Handling Customer Service

Technical Skills

Knowledge of Products and Services Payment Processing Sales Skills

Foundational Skills

Attention to Detail

Analytical Skills

Problem Solving

Resource Management

Time Management

Interpersonal Skills

Conflict Resolution Teamwork

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Customer Support Specialist's jobs in Edmonton, Alberta.

Customer Support Specialist jobs in Edmonton, Alberta

See more jobs

Client Services Representative

Foss National Leasing

Calgary, AB

$50,000 - $58,000 / year

Full-time

4 days ago

Outbound Patient Coordinator

Natural Way Chiropractic

Calgary, AB

$20.00 - $21.00 / hour

Full-time

Entry Level

10 days ago

Service writer - equipment repair

Industrial Truck Service Ltd.

Saskatoon, SK

$20.00 - $24.00 / hour

Full-time

Experienced

17 days ago

Highest paying cities for Customer Support Specialist

Edmonton, AB

$49,275 per year

Browse Jobs

Red Deer, AB

$48,006 per year

Browse Jobs

Calgary, AB

$43,098 per year

Browse Jobs

Prince Albert, SK

$45,885 per year

Browse Jobs

Cranbrook, BC

$45,760 per year

Browse Jobs

Williams Lake, BC

$47,840 per year

Browse Jobs

Dauphin, MB

$41,080 per year

Browse Jobs

Selkirk, MB

$43,680 per year

Browse Jobs

How much do similar professions as Customer Support Specialist get paid in Alberta?

Security Guard

Browse Jobs

$41,600 per year

Postal Service Clerk

Browse Jobs

$47,840 per year

Bank Customer Service Representative

Browse Jobs

$43,098 per year

Casino Dealer

Browse Jobs

$43,680 per year

Hotel Receptionist

Browse Jobs

$36,920 per year

Airline Customer Service Agent

Browse Jobs

$44,200 per year

Flight Attendant

Browse Jobs

$66,560 per year

Travel Advisor

Browse Jobs

$47,840 per year

Frequently Asked Questions

What are the primary responsibilities of customer and information services representatives?

Customer and information services representatives are responsible for answering enquiries, providing information about an establishment's goods, services, and policies, and offering customer services such as receiving payments and processing service requests.

What is the typical salary range for customer and information services representatives?

The typical salary range for customer and information services representatives is $16.75 – $33.33.

What educational qualifications are required for a career in customer and information services?

Completion of secondary school is usually required. Some college or other post-secondary programs may also be required, along with clerical or sales experience.

What skills are essential for success in customer and information services roles?

Key skills include adaptability, attention to detail, communication skills, complaint handling, conflict resolution, customer service, knowledge of products and services, payment processing, problem solving, sales skills, teamwork, and time management.

In which industries can customer and information services representatives find employment?

They can be employed in retail establishments, contact centres, insurance, telecommunications, utility companies, and other establishments in both the private and public sectors.

What is the career outlook for customer and information services representatives?

The career outlook is positive, with opportunities for progression to supervisory positions with experience.

Is remote work possible for customer and information services representatives?

Yes, remote work is possible, especially for roles in contact centres and other industries that support telecommuting.

How can customer and information services representatives increase their salary over time?

Representatives can increase their salary by gaining experience, developing advanced skills, and progressing to supervisory or specialized roles within their industry.

What is the population of Edmonton, Alberta?

Edmonton has a population of 1,010,899 as of 2021, which represents a 8% increase since 2016. [ Explore demographics in Edmonton, Alberta ]

What is the average income in Edmonton?

The average employment income in 2020 was $52,900, while the median for full-time, full-year workers was $68,500. [ Explore demographics in Edmonton, Alberta ]

What are housing costs like in Edmonton?

The median monthly shelter cost for owned dwellings is $1,680, compared to $1,250 for rented dwellings. [ Explore demographics in Edmonton, Alberta ]

What is the unemployment rate in Edmonton?

The unemployment rate in 2021 was 12.7%. [ Explore demographics in Edmonton, Alberta ]

How many people in Edmonton own their home?

63.6% of households in Edmonton are owner-occupied, while 36.4% are renters. [ Explore demographics in Edmonton, Alberta ]

20,000 Canadian salary reported, updated November 19, 2025 (data source: open.canada.ca).