Medical Office Assistant

Join Our Team!

Capital OBGYN is a specialist medical practice with a dedicated team committed to supporting patients at every step of their healthcare journey. If you thrive in a fast-paced environment, have a passion for healthcare and administration, and enjoy collaborating in a team setting, we would love to hear from you!

The Opportunity:

Capital OBGYN, located in Fredericton, NB, is seeking a full-time Medical Office Assistant to join their team. In this role, you will help create a welcoming and well-organized experience for patients. This opportunity is ideal for someone with experience providing administrative support in a healthcare setting. If you have a passion for healthcare, strong communication and multitasking skills, and recognize the importance of reliable attendance in supporting clinic operations, this could be a great opportunity for you!

Key Responsibilities, as required/applicable:

• Manages day-to-day office functions and related administrative tasks.
• Provides professional and efficient service to patients and supports continuity of patient care.
• Manages appointment schedules, including booking appointments and investigations and documenting them appropriately.
• Ensures office schedules are appropriately booked and organized.
• Maintains accurate and detailed patient records, including patient communications, missed appointments, investigations, and consultation requests.
• Enters incoming patient consultations, billing, and other required information into the EMR.
• Accepts payments and issues receipts for privately paid services.
• Maintains patient forms and requisition folders and follows up with patients as required.
• Transcribes letters and other correspondence.
• Answers calls and communicates professionally and efficiently with patients, pharmacies, physicians, and other medical offices.
• Maintains a professional and welcoming office environment and performs other related administrative duties as required.

Experience/Education required:

• Medical office administration diploma is preferred or equivalent education/experience.
• Familiarity with medical terminology is required.
• Experience as an administrative professional within a medical environment is considered an asset.
• Experience using an electronic medical record software (EMR) is an asset.
• General knowledge of the New Brunswick medical system is an asset.

Qualifications:

• Ability to multitask and effectively manage competing priorities in a busy clinical environment.
• Strong attention to detail and organizational skills.
• Ability to work effectively with patients professionally and courteously.
• Ability to work effectively under pressure.
• Strong computer literacy and proficiency with Microsoft Office applications.
• Due to operational needs, proficiency in English is required; proficiency in French is considered an asset.

Working Conditions & Location:

• The Medical Office Assistant position requires availability Monday to Friday from 8:30 a.m. to 4:00 p.m. Please note that once every five weeks, the employee will be scheduled in advance to provide end-of-day coverage and may be required to stay beyond 4:00 p.m. until the last patient has left the clinic.
• This schedule excludes evenings, weekends, and statutory holidays.
• The successful candidate will be expected to primarily work on-site.
• The clinic's team currently includes 11 Physicians, an RN and PSW and 9 administrative professionals.
• The clinic is located at 1015 Regent Street, Fredericton NB.

Why you should join our team:

Apply for an exciting opportunity to join a positive, collaborative healthcare team where your contributions are valued and your well-being is supported. As a member of our team, you will benefit from:

• A professional, positive, and inclusive work environment that promotes employee wellness and work-life balance.
• Training and support in the clinic's electronic medical record (EMR) system.
• An opportunity to help build and shape a growing medical practice.
• Vacation (flexible but must coordinate with other staff).
• Paid sick days
• No evening or weekend work is required.
• The office is closed on all STAT holidays.
• On-site parking is paid for by the employer.

Compensation:

We offer a competitive compensation package within the range of $21-$23 per hour. Placement within the range will be determined based on the successful candidate's experience, qualifications, and relevant skills.

We thank all applicants for their interest. Applicants will be evaluated on an ongoing basis until the position is filled. Please note that only candidates selected for interviews will be contacted.