Food Service Supervisor

Summary:

The Food Service Supervisor plays a crucial role in ensuring the smooth operation of our guest services in Cold Lake, Alberta. This position involves overseeing daily food service activities, managing staff, and maintaining high standards of food quality and customer satisfaction. As a key member of our hospitality team, the supervisor will contribute to creating a welcoming environment for our guests while ensuring compliance with health and safety regulations.

Responsibilities:

• Supervise and coordinate daily food service operations to ensure efficiency and quality.
• Train and mentor staff in food preparation, presentation, and customer service.
• Monitor inventory levels and assist in ordering supplies as needed.
• Ensure compliance with health and safety regulations and maintain cleanliness standards.
• Handle customer inquiries and resolve any issues to ensure a positive dining experience.
• Assist in menu planning and development in collaboration with the culinary team.
• Prepare reports on food service operations and staff performance.

Qualifications:

• High school diploma or equivalent; further education in hospitality or food service management is an asset.
• Previous experience in a food service or hospitality role is preferred but not essential.
• Strong leadership and interpersonal skills to effectively manage a team.
• Excellent communication skills, both verbal and written.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Basic knowledge of food safety and hygiene practices.
• Flexibility to work various shifts, including evenings and weekends.