Receptionist

The Receptionist ensures the smooth running of the office they support while being the friendly first point of contact for those visiting the office and often for in-office staff.

Essential Duties and Responsibilities:

• Handling all day-to-day, task-oriented activities for the office, including:
  • Welcoming guests and visitors; offering refreshments.
  • Managing inbound/outgoing calls.
  • Managing incoming and outgoing mail and courier deliveries.
  • Coordinating support for virtual and in-person meetings including catering, as required.
  • Ensuring the boardroom is in order and that technology like microphone and speakers are switched on before and after meetings.
  • Ensuring the boardroom is neat including wiping down the table and kitchenette area and maintaining the coffee/tea facilities in a neat and orderly fashion.
  • Maintaining the kitchen in a clean and orderly manner: In particular, filling the dishwasher at the end of the day and emptying it at the beginning of each day including wiping down the counter if required.
  • Maintaining the public and shared spaces in the office ensuring they are neat and orderly.
  • Ensuring healthy and local (where possible) snacks and coffee are refreshed daily.
  • Ensure that refuse bins in shared spaces, including the boardroom and kitchen, are regularly emptied and kept neat.
  • Other tasks as they evolve.

Qualifications/Skills

• Reliable, punctual, and professional.
• Experience working with Microsoft Office specifically Word, Excel, PowerPoint.
• Excellent verbal and oral communication skills, interpersonal skills.

About the m5 Group of Companies:

Group m5 is one of Atlantic Canada's largest independent collectives of industry-leading communications firms, including m5 the agency, MQO Research, and Group ATN Consulting.

We recognize that to build an excellent team, we need to provide an excellent place to work. m5 is an employer of choice in Atlantic Canada. We offer a work-life balance uncommon in the industry and the opportunity to work with some of the best and brightest minds locally and nationally. Every day, you will collaborate with a talented team to help us help our clients make meaningful changes in their communities and in their industries. At m5, variety is abundant, and if you seek it, there is endless opportunity. Regardless of your role or career level, you will learn from your colleagues and clients. We support staff through courses, webinars, and mentoring to keep everyone current in our dynamic industry. We help our team balance work and life with summer hours, and a generous annual vacation break. We offer health insurance, a corporate gym membership, and retirement savings plans. We've even created a "curiosity credit" to ensure staff can refill their creative cups outside our walls. We take care of our team, so they can bring their best selves to work-ready to collaborate and innovate. Your team can't wait to welcome you!

Don't meet every single requirement? Studies show equity-deserving individuals often apply only if they meet every qualification. The m5 group of companies is an equal-opportunity employer and is dedicated to building a diverse, inclusive, and authentic workplace. So, if you are excited about this role but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway. You may just be the right candidate for this or other roles. If you require accommodation to participate in this recruitment, please get in touch with [email protected] (accommodation requests only; other emails will not be read).

This position is based in St. John's, NL and is being offered on a 1-year contractual, part-time basis. Please e-mail your application by October 9, 2026 stating the position title "Receptionist - St. John's" to Human Resources at [email protected].

For further information on m5, please visit our website at www.m5.ca.