Coordinator - Health Equipment Loan Program

Title: Coordinator - Health Equipment Loan Program

Employee Working Location: In-person (Bridgewater, NS)

Employment Status: Temporary Part-time (6 Months)

The Canadian Red Cross (Red Cross) - an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada's Best Employers 2026, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.

The Program/Service Coordinator (External Delivery) is essential in assisting with the planning and coordination of programs and service delivery operations. They collaborate with internal teams, external stakeholders, and clients to ensure services are
provided efficiently and compassionately, addressing community needs. They support service improvements, engage stakeholders, and help ensure smooth program execution within their designated area. This role involves working closely with
volunteers, staff, and community partners to facilitate the delivery of programs that support individuals and communities in times of need.

In this role, you will :

• Assist in building and maintaining relationships with community organizations, partners, and agencies to foster collaboration and mutual understanding.
• Coordinate and manage day-to-day operations of assigned programs and services.
• Support the planning and execution of program/service delivery activities.
• Support the development and implementation of training for staff and volunteers involved in program/service delivery.
• Work with local partners, volunteers, and staff to implement program activities.
• Build and maintain relationships with external partners, volunteers, and stakeholders to promote collaboration and community engagement.

What we are looking for:

• Qualifications include a minimum of 3 years' experience and a 1-2 year post-secondary certification/diploma and/or an
  equivalent combination of education and experience.
• Knowledge of volunteer management, recognition and appreciation.
• Proficiency in Microsoft Office applications (Word, Outlook, Excel, PowerPoint) and SharePoint is required.
• Ability to manage program schedules and timelines; prioritize tasks, track progress, and meet deadlines.
• Ability to identify and resolve issues, by applying standard procedures and functional or organizational knowledge.
• Communication skills, diplomacy and empathy to interpret information and deliver advice, clarify client or stakeholder needs, offer solutions, and resolve escalations in new or somewhat sensitive situations.
• Ability to demonstrate compassion, empathy and understanding for individuals with differing cognitive and physical abilities.
• Ability to adapt to changes in the business environment or client requirements.

Working Conditions :

• As we work with and support people (managers, colleagues, beneficiaries/customers, volunteers, donors and external partners) and communities in Canada and around the world, applicants whose first language is not English may be required to perform the responsibilities of the role in English.
• Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
• If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).