Integrated HR Staffing And Scheduling Supervisor

Hours: 70 hours bi-weekly (8 hours; Days)

Salary: HL17 (CAD33.75 - CAD43.87 per hour)

Competition Number: VAC0028153

Posted Date: 2026-08-20

Closing Date: 2026-08-27

Position Summary

The Integrated HR Staffing and Scheduling Supervisor is a member of the Human Resources leadership team and is responsible for the day-to-day leadership, coordination, and supervision of the centralized staff scheduling department. Reporting to the Integrated HR Staffing and Scheduling Manager, the Supervisor ensures timely, accurate, and contract-compliant staffing decisions in a fast-paced, time-sensitive environment. The incumbent plays a critical role in system-wide staffing decision-making, continuous improvement initiatives, and the development, implementation, and maintenance of a provincial orientation and training program for schedulers and staffers.

The role provides leadership and operational oversight to the scheduling staff, ensures compliance with multiple collective agreements and organizational policies, and supports operational leaders through system?wide staffing recommendations aligned with acuity-based staffing and established Standard Operating Procedures (SOPs).

Key Responsibilities

Operational Leadership
Lead and supervise the daily operations of the Centralized Staff Scheduling Department, ensuring timely and accurate staffing coverage across sites and programs.
Coordinate call ins, assignments, and allocations of staff in accordance with collective agreements, organizational policies, and legislative requirements.
Assist the scheduling staff with urgent, complex, or high-risk staffing requirements.
Guide and support the scheduling staff with scheduling processes, procedures, and best practices.
Ensure staffing decisions meet system-wide acuity requirements and support safe, effective patient care delivery, operational needs, and collective agreement provisions.
Allocate staff and manage call-ins, Provide precision staffing recommendations to management using system-wide staffing data and acuity models.
Ensure compliance with organizational policies, standard operating procedures (SOPs), and collective agreements.
Act as a liaison between managers and the scheduling staff to resolve scheduling issues and address daily operational needs.

Human Resources & People Management
Provide direct supervision, coaching, mentoring, and support to the scheduling staff.
Assist in conducting performance management activities, including coaching, discipline, and accountability measures in alignment with HR policies and collective agreements.
Participate in recruitment activities, including screening, interviewing, and selection of the scheduling staff.
Oversee and ensure completion of all required employment documentation and processes.
Support staff development through training, orientation, and ongoing performance feedback.

Leadership, Training & Development
Support the development, implementation, and maintenance of a provincial scheduling orientation and training program.
Ensure regular updates and maintenance of training materials.
Ensure accountability within the training program and monitor competency and compliance.
Promote continuous improvement through process review, data analysis, and adoption of best practices.
Demonstrate proficiency with computerized scheduling systems and related HR software.
Serve as the initial point of contact for concerns raised by the scheduling staff and resolve issues where possible; escalate to the Regional Scheduling Manager as required.
Support change management initiatives and continuous process improvement within the scheduling function.

Skills & Competencies
Demonstrated leadership and supervisory capability in a fast-paced healthcare environment.
Strong critical thinking, judgment, and problem-solving skill.
Advanced organizational and prioritization abilities.
Exceptional attention to detail and accuracy.
Ability to work effectively under pressure and manage competing priorities.
Excellent interpersonal and communication skills.
Proven ability to lead teams through change and continuous improvement initiatives.
Strong understanding of collective agreements and scheduling practices in healthcare.

Required Qualifications
Successful completion of a three-year Diploma in Business, HR concentration preferred; equivalent combination of experience and training may be considered.
Minimum five (5) years of progressive experience in staff scheduling, workforce management, payroll administration, or a related field, preferably within a complex unionized environment. Experience must include interpreting and applying collective agreements; administering payroll processes and pay-related transactions; ensuring compliance with organizational policies, employment legislation, and compensation practices; resolving payroll and scheduling discrepancies; and coordinating staffing resources to support operational requirements. Demonstrated experience working with computerized scheduling, payroll, and workforce management systems is required.

Demonstrated leadership abilities in a scheduling or workforce management environment.
Strong working knowledge of computerized scheduling systems (health care setting preferred).
Proficiency in Microsoft Word, spreadsheets, and database applications.
Proven ability to communicate and work effectively with individuals at all levels of the organization.

Preferred Qualifications
Recent scheduling experience in a health care or unionized environment.
Experience supporting or delivering training and orientation programs.
Knowledge of acuity-based staffing models and workforce analytics.