Training Manager (Future Opportunities)

WHO WE ARE:
Mariner innovates always and everywhere, turning novel ideas into practical solutions. From products and services to venture creation, we build better futures powered by people. Our purpose has always been to be a great, everlasting technology company for those who make an impact - elevating people, data, and technology in the best way to solve hard problems. We partner with people embracing change, leveraging data, cybersecurity, cloud, and change management to drive successful business outcomes that matter to our customers.

Mariners build for change. Like SHIFT Energy, our energy management and decarbonization company. Or East Valley created to scale social economic impact in our communities through investment and mentorship of emerging change-makers and their companies.

Mariner s purpose has always been to be a great, everlasting technology company and the core values that guide us every day are:

OUR VALUES

• We care for our team.
• We care about the impact we have on our community.
• We serve by solving complex problems.
• We grow because growth fuels opportunities.
• We innovate always and everywhere.
• We build a business that lasts.

OVERVIEW OF THE ROLE:

We are seeking an experienced Training Manager to support a large-scale client transformation initiative. This role will lead the learning, training, and adoption approach to help users transition successfully to new processes, systems, and ways of working. The ideal candidate has experience developing learning strategies for complex operational or digital transformations, with a strong understanding of training, organizational change, readiness, and adoption.

WHAT YOU'LL BE DOING IN THE ROLE:

• Develop and execute the learning, training, and adoption strategy
• Conduct training needs assessments and develop learning roadmaps, curriculum strategies, learning plans, and role-based training approaches.
• Design and develop learning solutions across instructor-led, virtual, self-paced, and eLearning formats.
• Create practical learning resources, including job aids, quick reference guides, process guides, videos, user guides, and knowledge articles.
• Design tailored learning experiences for a diverse range of internal business functions and external stakeholder groups.
• Develop adoption and reinforcement approaches, including coaching, office hours, ongoing support, and learning feedback loops.
• Support business readiness, capability assessments, learning evaluations, and knowledge validation throughout the transformation.
• Monitor training effectiveness, adoption, user confidence, and knowledge gaps, using insights and feedback to drive continuous improvement.
• Collaborate with client stakeholders, project leadership, change management, business, and technology teams to align learning activities with broader transformation objectives.

WHAT SKILLS/QUALIFICATIONS YOU'LL NEED:

• Demonstrated experience designing and leading learning strategies for large-scale operational, technology, or digital transformations.
• Strong knowledge of adult learning principles, organizational change, digital adoption, and business readiness.
• Experience developing training needs assessments, learning roadmaps, curricula, learning plans, and role-based training.
• Proven ability to design effective learning solutions across instructor-led, virtual, self-paced, and digital formats.
• Experience supporting system implementations and translating new processes and technology into practical, user-focused learning experiences.
• Strong understanding of adoption, reinforcement, coaching, and post-training support approaches.
• Ability to evaluate training effectiveness, knowledge retention, user confidence, and adoption, and recommend improvements based on findings.
• Strong client-facing stakeholder management, collaboration, and communication skills.
• A strategic and hands-on approach, with the ability to define the overall learning direction while also developing practical training solutions.

WHY MARINER?

We believe in making a positive impact in the communities where we live and work! Not only are we passionate about nurturing a thriving technology sector here in Atlantic Canada, but we are also committed to solving technology challenges that will make an impact worldwide. Technology is everlasting, and we take pride in connecting world class talent to world class projects and business solutions.

If you are an IT Professional, Software Professional, or Management Consultant, that is passionate about career development, data, and problem solving, we want to hear from you! If this sounds like someone you know, share this with them so they do not miss the opportunity to experience Mariner!

To achieve this, we know we need to be all in on training and development of our team so we can continue to move the needle in the technology sector together. Of course, we offer competitive compensation and benefits packages to our team, but our competitive edge is the development and training that our team experiences every day.

Be part of our vibrant community that values diversity and embraces inclusion at every level. We are committed to fostering a culture where individuals from all backgrounds and walks of life feel empowered to contribute their unique perspectives. Our collaborative environment celebrates the richness of ideas and experiences, and we believe that by embracing diversity, we can achieve greater innovation and excellence together. Come and help us create a workplace that reflects the beautiful tapestry of our global community.

Join our growing team!