Regional Coordinator for Alerts/Recalls and Mandatory Reporting

DEPARTMENT: Patient Safety

ANTICIPATED START DATE: 31 Aug 2026

BARGAINING UNIT: Management and Non-Bargaining

JOB TYPE: Permanent full-time

SCHEDULE: Day, 8 and 12-hour shifts. Work schedule may be changed to meet operational needs.

LANGUAGE REQUIREMENTS: Bilingual essential

NOTE: Applicants must attach a resume to their application.

JOB SUMMARY :

The incumbent reports to the Regional Manager of Patient Safety and is responsible, among other things, for coordinating the follow-up to medical device alerts and recalls received by the Network, mandatory reporting in accordance with the Vanessa Act, and voluntary reporting to the Canadian Sentinel Network. They also serve as the administrator of the IRapport reporting system, ensuring its smooth operation while responding to user requests and questions.

The incumbent is responsible for training Network staff on the matters under her purview. She manages databases and produces follow-up reports. Concurrently, she participates in the review and development of policies and procedures, while facilitating information sharing and collaboration with partners. She also serves as a point of contact for all questions related to these matters.

They will also work in collaboration with patient safety advisors regarding the identification and reporting of Adverse Drug Reactions (ADRs) and Adverse Medical Events (AMEs), patient notification in the context of certain alerts or recalls, and other related matters and tasks.

REQUIREMENTS :

• Bachelor's degree or diploma in a discipline or field related to information management or administration;
• Any other combination of education and experience deemed equivalent;
• Knowledge of the Microsoft 365 suite, other software applications used within the Network and electronic file management skills;
• Effective interpersonal and organizational communication skills.
• Ability to establish and develop professional networks.
• Analytical thinking, problem-solving, decision-making, and planning skills;
• Skills in analyzing, interpreting, communicating, and presenting data;
• Ability to effectively prioritize multiple tasks and meet reporting deadlines;
• Ability to work independently and as part of a team;
• Physical ability to perform the assigned work;
• Good work history (performance and attendance);
• Adherence to professional ethical principles, the Network's management philosophy, and organizational values;
• Compliance with the rules of confidentiality set by Vitalité Health Network.
  

• The above requirements may be verified through oral, written or practical tests during the selection process.
• Should there be no fully qualified applicants, this position will not necessarily be reposted. If you wish to be considered for this position and meet most of the requirements, you are encouraged to apply at this time.
• The employer reserves the right to shorten or extend temporary assignments for operational reasons.
• We thank all applicants. However, only those selected will be contacted.