IT Field Manager

CEMEX is a global leader in building materials solutions, operating in more than 50 countries and delivering sustainable products and services that help build a better future. We are seeking an experienced and hands-on IT Field Manager to support our industrial quarry operation in Lower Cove, Newfoundland.

Reporting into CEMEX's Global IT Team, the IT Field Manager serves as the on-site technology resource responsible for ensuring the reliability, security, and performance of all information technology systems supporting quarry operations, processing facilities, and port infrastructure. This role bridges local operational needs with global technology standards and initiatives, ensuring the site remains connected and secure in 24/7 operational environment.

The position may be based at our office in Corner Brook, NL or at our operation in Lower Cove, NL, depending on the preference of the successful candidate.

DUTIES AND RESPONSIBILITIES:

• Lead all on-site IT operations supporting production, logistics, and administrative functions.
• Ensure high availability of site infrastructure, including servers, networks, wireless systems, end-user computing devices, telecommunications, and operational technology interfaces.
• Manage local support services and ensure timely resolution of incidents and service requests.
• Maintain business continuity and disaster recovery processes for critical site systems.
• Act as the key liaison between the Newfoundland operation and CEMEX's global IT organization.
• Work with global Security and Network team to maintain and support global security policies, standards, and controls.
• Collaborate with operational leaders to identify technology opportunities that improve safety, productivity, and efficiency.
• Support enterprise applications including ERP, maintenance management, productivity, and collaboration platforms.
• Provide recommendations on emerging technologies applicable to mining operations and industrial environments.
• Lead local technology projects for Lower Cove.
• Support global technology projects and initiatives.
• Coordinate infrastructure upgrades, system implementations, and site integrations.
• Manage project schedules, vendors, budgets, and stakeholder communications.
• Supervise site IT contractors, and technology service providers as required.
• Build strong relationships across local business stakeholders and global IT teams.

EDUCATION

• Bachelor's degree or diploma in Information Technology, Computer Science or a related field.
• Relevant professional certifications such as ITIL, CISSP, CCNA, CCNP, Microsoft or Project Management certifications are an asset.

EXPERIENCE

• A minimum of five (5) years of progressive IT experience.
• Experience supporting industrial operations is preferred.
• Demonstrated experience with enterprise network infrastructure (LAN, WAN, Wi-Fi, VPN)
• Strong knowledge of Microsoft Windows Server and Active Directory
• Experience working with Microsoft 365 and cloud-based collaboration platforms
• Experience working with Azure and/or hybrid cloud environments
• A strong understanding of cybersecurity tools and best practices
• Demonstrated knowledge of backup, recovery, and business continuity solutions
• Knowledge of telecommunications and remote-site connectivity solutions
• Strong knowledge of IT service management frameworks and tools

KEY COMPETENCIES

• Commitment to safety, continuous improvement, and operational excellence
• Ability to manage competing priorities in a fast-paced industrial environment
• Strong business partnership and communication skills
• Ability to translate operational needs into technology solutions
• Strategic thinking with hands-on execution capability
• Excellent problem-solving and decision-making skills
• Strong project management and organizational abilities

WORKING CONDITIONS

• This is an office based position with regular travel to Lower Cove to provide field support on site.
• The successful candidate must be available to provide emergency after-hours support and critical incident response as required.

SALARY

Commensurate with Qualifications and Experience

HOW TO APPLY

All applicants are required to complete a Cemex Newfoundland application form and provide all supporting documents requested. These Application forms are available by contacting [email protected].

Cemex Materials Newfoundland, Inc. is committed to employment equity and diversity and encourages applications from all qualified candidates, including women, people of any sexual orientation, gender identity, or gender expression; Indigenous peoples; visible minorities and racialized people; and people with disabilities.

We thank all applicants for their interest but only candidates selected for an interview will be contacted.

Values - Ensure Safety, Focus on Customers, Pursue Excellence, Work as One CEMEX, Act with Integrity

Safety- Make safety a personal responsibility and hold each other accountable for safe acts and behaviors.