Technical Architect II

Req Id: 431411

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we're building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That's why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you're inspired by innovation that advances how people connect and transforms what's possible, you belong on #TeamBell.

SummaryWe are seeking a highly skilled Technical Architect II to support the evolution, automation, and reliability of Bell's cloud infrastructure. In this role, you will be responsible for designing, implementing, and managing enterprise-scale bare metal server environments that underpin critical cloud services. You will drive infrastructure standardization, enhance operational efficiency through automation using Python and Ansible, and ensure the security, performance, and scalability of physical server platforms. Working within an Agile and DevOps environment, you will collaborate with cross-functional teams, mentor technical specialists, and contribute to the delivery of innovative, resilient, and future-ready infrastructure solutions. The ideal candidate possesses strong Linux administration expertise, extensive datacenter operations experience, and a passion for automation and continuous improvement.Key Responsibilities

• Infrastructure Standards & Evaluation
  • Implement and standardize our physical server infrastructure (bare metal) solutions to ensure a scalable, reliable, and high-performance foundation for our cloud services.
  • Evaluate?the technical requirements and feasibility of incoming bare metal requests, ensuring optimal resource allocation and alignment with our standards.
  • Implement and maintain robust security hardening for bare metal servers through advanced configuration management, access controls, and encryption.
  • Assess?plan and coordinate critical software and firmware updates, guiding the team on security patches and performance enhancements.
• Automation & Operational Excellence
  • Develop and implement?the automation of repetitive tasks using scripting (Python, Bash) and automation tools (Ansible) to streamline operations and enhance consistency.
  • Configure, monitor, and optimize the health, and performance of cloud computing physical servers (such as HPE, DELL, Cisco, Supermicro, etc.).
  • Troubleshoot and resolve complex software issues, hardware failures, kernel panics, and system performance degradation.
  • Ensure?all bare-metal deployments comply with regulatory requirements and internal governance policies.
  • Maintain?comprehensive documentation of system configurations and procedures to empower the team and ensure operational continuity
• Leadership & Collaboration
  • Mentor and provide technical guidance to a team of two technical support specialists in a dynamic, agile environment.
  • Collaborate?closely with vendors and internal teams to deliver efficient support solutions and contribute to cross-functional problem resolution.

Critical Qualifications

• Degree in Computer Science or Information Science
• 5 to 10 years of technical and operation experience in IT
• Strong knowledge of physical server hardware and data center management
• Advanced Linux knowledge (medium to high level)
• Experience building and maintain Ansible playbooks (including Ansible tower)
• Server hardware and firmware management tools:
  • HPe OneView
  • HPe OneView Global Dashboard
  • DellEMC OpenManage
  • DellEMC SupportAssist Enterprise
  • Cisco Intersight
• Python/API (intermediate to advance)
• Strong problem-solving skills and ability to work under pressure.
• Strong time management skills and work ethic to manage multiple accountabilities.
• Ability to build relationships and work effectively with internal players and vendors
• Embrace change within the same team
• Available to work 24/7 on call (rotating schedule)

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management Job Status: Regular - Full Time Job Location: Canada : Ontario : Toronto || Canada : Ontario : Mississauga || Canada : Quebec : Montreal
Work Arrangement: Hybrid
Application Deadline: 08/03/2026

For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you'll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we're actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [email protected] to make arrangements.If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

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Created: Canada, ON, Toronto

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