Senior Project Manager - Change and Improvement

Title: Senior Project Manager - Change and Improvement

Employee Working Location: Partially Virtual / Hybrid (Canada)

Employment Status: Temporary Full-Time (12 months)

The Canadian Red Cross (Red Cross) - an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada's Best Employers 2026, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.

In this role you will:

• Define project objectives, scope, and execution roadmap in alignment with strategic goals.
• Develop and maintain project plans, timelines, resource allocations, and budgets, managing dependencies and critical paths.
• Leads project execution or guides process in support of service lines or team accountable for program, ensuring deliverables meet scope, timeline, and financial targets.
• Identify, assess, and mitigate project risks with proactive contingency planning and ensure timely issue resolution, escalating to leadership when necessary.
• Manage scope changes, assess impacts, and provide recommendations to leadership.
• Facilitate stakeholder engagement, ensuring alignment, issue resolution, and decision-making.
• Optimize resource allocation across multiple projects while balancing competing priorities.
• Track and manage project budgets, forecast costs, and implement cost-saving measures.
• Conduct post-mortems to capture lessons learned and drive continuous improvement.
• Provide leadership to project teams, offering guidance, coaching, and fostering a collaborative culture.
• Ensure compliance with governance frameworks, project management standards, and organizational policies.
• Continuously refine project management processes based on team and stakeholder feedback.
• Provide regular project updates, including status reports and financial tracking.

What we are looking for:

• Qualifications include a minimum of 6-9 years experience and a 3-year college diploma or university degree in project management, business administration or similar and/or an equivalent combination of education and experience.
• Project management institute (PMI) certification or equivalent is required.
• Demonstrated experience in managing all phases of large-scale and complex projects.
• Demonstrated experience in defining and executing on change management plans to ensure user adoption and sustainment of project outcomes
• Advanced skills in project management tools and methodologies across the full project cycle.
• Work experience and knowledge relevant to the project area.
• Proficiency in Microsoft Office applications (Word, Outlook, Excel, PowerPoint) and SharePoint and project management
  information systems.
• Ability to facilitate multiple stakeholders to achieve consensus, issue resolution, and decisions on complex issues with
  conflicting perspectives.
• Ability to identify complex problems, analyze interrelated factors, assess and mitigate risks, and develop solutions using
  specialized skills.
• Communication and influence skills to gather perspectives, understand needs, and present information to reach consensus, often in somewhat sensitive situations.
• Ability to identify and assess potential risks that may affect project outcomes by developing risk mitigation strategies and
  contingency plans to minimize the impact of risks.

Working Conditions:

• No unusual physical requirements.
• Requires significant attention to detail and concentration and ability to mentally process large amounts of information.
• The work pace is often unpredictable with significant time pressures.
• Ability to adapt to frequent and often urgent changes in priorities, and make decisions under pressure, work at an unpredictable pace.
• Work will be conducted in an office-like setting.
• May require travel to safe locations; limited exposure to adverse conditions.
• Work requires the ability to work to deadlines.
• Work requires interactions with dissatisfied clients and the resolution of complex client issues