Manager, Building Operations Centre

Req Id: 430274

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we're building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That's why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you're inspired by innovation that advances how people connect and transforms what's possible, you belong on #TeamBell.

Be at the centre of Bell's transformation and growth on the Corporate Services team. Enabling our industry-leading businesses requires many teams working collaboratively, such as Corporate Security & Responsibility, Corporate Communications, Human Resources, Procurement, Strategic Business Transformation and Real Estate. You'll be part of guiding strategic vision and hands-on delivery of the business to drive our business forward and support groups and team members across the entire organization.

At Bell, your insights and experience will make an impact in bringing the best digital connections and next generation services to Canadians. Join us as we transform from a traditional telecommunications company to tech services and digital media leader.

• Make sure that documents such as the following are current and complete: plans, technical specifications, workshop drawings, operation manuals, contracts and guarantees.
• Act as the primary Real Estate Services representative for Emergency Operations Procedures (EOP), health and safety, inspections, risk management, emergency situation simulations and other building-related incidents.
• Provide building operation directives and technical support to building technicians across Canada, including for automated control and power surveillance systems.
• Oversee the implementation and monitoring of energy conservation measures in collaboration with the Power team and in keeping with current policies.
• Manage building incidents, as well as technicians and contractors to minimize the impact on Bell's portfolio.
• Manage communication processes for building incidents, including the process for abnormal and threatening conditions, until they have been resolved.
• Serve as a technical contact for both internal and external resources.
• Understand and maintain automated building system programs.
• Establish performance indicators based on various sources, including those used to monitor compliance gaps and escalations.

• Engineering bachelor's degree (construction, mechanical, electrical, network engineering or in another building-related field) OR equivalent experience;
• Strong case analysis skills;
• Keen sense of responsibility;
• Excellent organizational skills;
• Must be able to resolve multiple potentially complex situations, and to prioritize and manage the required resources in order to minimize the impact on Bell's services.
• Well-honed written and spoken communication skills, computer literacy and solid computer skills;
• Networking knowledge;
• Ability to work a rotating work schedule (24/7);

• High level of autonomy, and ability to make difficult decisions in situations that can involve a high level of stress;
• Consistent attention to detail and accuracy;
• Familiarity with cost estimates for parts and equipment;
• Ability to operate a building automation system;
• Ability to adapt to various technical and technological changes;
• Sound interpersonal skills and comfortable working with tenants, unionized employees, union representatives, tradespeople and managers; and
• Proactive, reactive and the ability to work with minimal supervision and instructions.
• Excellent command of MS Office.

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management

Job Status: Regular - Full Time

Job Location: Canada : Quebec : Montreal

Work Arrangement: Hybrid

Application Deadline: 07/09/2026

For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you'll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [email protected] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada , QC , Montreal

Bell, one of Canada's Top 100 Employers.