Member Services Analyst

Vestcor has a full-time position available for a Member Services Analyst. Located in Fredericton, Vestcor is the largest investment manager in Atlantic Canada, providing global investment management services to 11 different client groups representing approximately $24.4 billion in assets under management. We also provide administration services to 11 pension plans and five employee benefit plans.

The Member Service Analyst works as part of a team that is responsible for providing timely pension and benefits information to members and employers. Other major responsibilities include preparing and delivering presentations to various client groups; researching; and analyzing and interpreting the provisions of the various pension and employee benefit programs. The work is performed within a fast-paced, high-volume environment. Some travel may be required within New Brunswick.

The successful candidate will have a strong customer service focus as well as excellent verbal and written communications skills. They must possess excellent analytical, organizational, problem-solving, and decision-making skills and be proficient in the use of Microsoft Office.

The ideal candidate should have a university degree with major coursework in business, social sciences, public administration, or other related field and a minimum of two years of customer service experience OR a two-year postsecondary diploma or certificate and at least five years of experience in a related field. Written and spoken competence in English is required, and French would be considered an asset.

In the cover letter, candidates must demonstrate why they believe they have the required qualifications and skills for this position.

We offer a competitive salary, an excellent benefits package, and a challenging and rewarding team environment. The successful candidate will participate in the New Brunswick Public Service Pension Plan.

Vestcor supports a diverse and inclusive work environment and encourages applications from all qualified applicants.

Interested applicants must forward their cover letter and resume by July 6, 2026 to:

Director Human Resources

Vestcor Inc.

100 - 140 Carleton St.

Fredericton, NB E3B 3T4

Or via e-mail to: [email protected]

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