Administrative Support

SOCIAL DEVELOPMENT

ADMINISTRATIVE SUPPORT (Administrative Services - Level 3)

OPEN COMPETITION

RICHIBUCTO OFFICE

Who we are

We invite you to join the Department of Social Development. We are seeking qualified individuals to work as Administrative Support in the Richibucto office. The Department of Social Development works to improve the quality of life for New Brunswick's citizens. We are committed to transforming our service delivery processes and policies to improve the experience of both our clients and our staff. We strive to be a great place to work, and foster an environment where clients feel welcomed, valued and supported. Our focus is ensuring that our province's families, children and seniors receive the services they need, when they need them. The Department offers programs and services to provide greater independence, and improved quality of life and protection to New Brunswickers.

What you will do

As a member of the Richibucto office Administrative Support Reception team, you will be responsible to provide a variety of administrative support services to the general public and all levels of staff within the office.

The successful candidate may be responsible for the following:

• Receiving and responding to a wide range of routine telephone inquiries and walk-in clients;
• Operating a switchboard for general calls
• Evaluating inquiries;
• Providing general information, directing clients and/or the general public to the appropriate employee or resource;
• Ensuring compliance with relevant policies, regulations and procedures;
• Identifying, researching and resolving supplier, customer and processing issues;
• Running financial reports and inputting budget information;
• Monitoring of accuracy and quality of financial information;
• Receiving payments (accounts receivable/payable);
• Reconciling supplies inventory;
• Bank reconciliation processes;
• Photocopying and fax services, data entry, records management, mail outs and petty cash;
• Processing incoming and outgoing mail;
• Preparation of documents and correspondence;
• Manage file transfers and filing in a file room
• Be flexible to cover the reception at different office locations within the zone as needed;
• Performing other related duties as required

Work Environment

• Hours of work are 8:15 to 4:30, Monday to Friday
• In office work
• Travel within the Southeast zone to other office locations is operationally required (access to your own means of transportation is required)

Who you are

You demonstrate strong client service skills, always ensuring that client needs are met with care and attention. You excel in effective oral and written communication, working well within teams by being cooperative, flexible, and organized to maintain order and achieve common goals. If this describes you, we want to hear from you!

BEHAVIOURAL COMPETENCIES: The successful candidate will possess the following behavioural competencies:

• Client Service Orientation (CSO)
• Concern for Order (CO)
• Effective Interactive Communication (EIC)
• Teamwork and Cooperation (TW)
• Flexibility (FLX)

TECHNICAL COMPETENCIES: The successful candidate will possess the following technical competencies:

• Ability to use Office Technology, Software and Applications
• Planning and Organizational Skills
• Written Communication

Your attitude, skills and interests are important. We are looking for diverse backgrounds that bring a combination of the following:

Need to have

• High school diploma or GED supplemented by successful completion of one (1) year post-secondary program in office technology or secretarial field or other post-secondary education in a related field
• Minimum of three (3) years of related work experience
• Knowledge and experience working with Microsoft Office Suite
• An equivalent combination of education, training and experience may be considered

Written and spoken competence in English AND French is required. Please state your language capability.

Nice to have

• Minimum of one (1) year of experience working in an office setting; and/or
• Knowledge of conflict resolution.

Wage

$1,625.00 to 1,971.00 bi-weekly (ASL 3)

What can GNB offer you?

• Comprehensive benefits package and the Public Service Shared Risk Pension Plan.
• Opportunities for career growth, professional development and training.
• Free access to Employee and Family Assistance Program (EFAP) and services.
• Paid vacation benefits

Providing a safe workplace for all. Your health and safety are important to us. GNB has implemented preventative measures across the organization to ensure your health and safety.

How to apply

If you are interested in this exciting opportunity, please submit your resume on-line or by mail at the following address by June 16, 2026, indicating competition number: R76-2026-27-07.

This competition may be used to fill future vacancies at the same level.

Social Development Human Resource Services
4th floor, 551 King Street
Fredericton, NB
E3B 1E7
Telephone: (506) 462-5096
E-mail: [email protected]

We thank all those who apply, however, only those selected for further consideration will be contacted.

As per the?Civil Service Act, veterans, who demonstrate they are among the most qualified, shall be given preference at the time of appointment.

We are an Equal Employment Opportunity Program contributing to the creation of a more balanced workforce that reflects the diversity of the province by removing barriers to employment and providing individualized supports to designated equity group members.

The New Brunswick Public Service: Improving the lives of New Brunswickers every day!