Inside Parts Representative

INSIDE PARTS REPRESENTATIVE - DARTMOUTH

Reporting to the Parts Specialist

Are you ready to take ownership of your work and build a career in parts and service operations? As an Inside Parts Representative, you'll play a key role in ensuring parts orders are accurate, on time, and fully completed. You'll be trusted to follow through on tasks, communicate clearly, and support the team in keeping operations running smoothly.

If so, Prime Material Handling Equipment Limited would love to hear from you!

We are the largest company in Atlantic Canada dedicated exclusively to material handling equipment. We have been providing our customers with high quality equipment, rentals, parts, training and service since 1993. With branches located in Nova Scotia and New Brunswick, we are looking for a Inside Parts Representative to join our Dartmouth Branch.

What You'll Do

· Own parts orders from start to finish, ensuring accuracy and full follow-through

· Process counter, phone, and service requests with attention to detail and urgency

· Resolve parts issues, including sourcing challenges and backorders

· Keep technicians, service teams, and customers informed on order status and timelines

· Support inventory accuracy through cycle counts and system updates

· Source parts while balancing cost, availability, and timing

· Assist with shipping and receiving to ensure accurate order completion

· Maintain a clean, organized workspace that supports efficient operations

· Other duties as directed by the Parts Manager and/or Parts Specialist

·What We Expect from You

Strong personal accountability for accurate and completed work

Ability to work independently and follow tasks through to completion

Strong organizational skills with the ability to manage multiple priorities

Consistent execution of established parts processes with minimal oversight

Clear, proactive communication when issues arise

Reliability in a fast-paced operational environment

What You Bring

3+ years of parts experience, preferably in heavy equipment or material handling

Strong technical aptitude with the ability to read and interpret parts diagrams, schematics, and equipment specifications

Working knowledge of parts processes, including ordering, sourcing, backorders, and returns

Experience maintaining inventory accuracy, including cycle counts and stock control practices

Forklift experience (training provided if required)

Ability to lift up to 70 lbs

Valid driver's license and acceptable driver's abstract.

Certifications & Assets:

Red Seal Parts Technician certification or equivalencies (considered an asset)

Prime Material Handling Equipment offers a competitive salary, medical and dental plan, RSP and other benefits in a family-oriented, safe and respectful work environment that continually encourages its greatest assets to learn and develop!

Develop your career with us by submitting your resume via email.

No Phone Calls