Senior Communications Advisor

Position Type:
Permanent

If you're looking for a fulfilling career that can make a real difference in your life, and the lives of others, you've come to the right place.

As a national health solutions partner, we put people first in everything we do - and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest - and it's reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.

Reporting to the Manager, Communications & External Relations, the Senior Communications Advisor will play a critical role in shaping and delivering strategic communication plans that keep employees and the communities we serve informed and engaged.

We're looking for a self-starter who can think strategically, act decisively, and deliver results. You'll lead high-impact projects, provide expert counsel to senior leaders, and manage complex communications challenges with confidence.

This role requires exceptional writing skills, media relations experience including reputation and issues management, and the ability to build trusted relationships with internal and external stakeholders.

What You'll Do

• Lead strategic communications planning for internal and external audiences, aligning with business objectives and organizational priorities.
• Advise senior leaders on communications strategies, reputation management, and proactive media engagement.
• Develop and deliver communications plans for change initiatives, employee engagement, and external relations activities.
• Serve as the primary media contact for the region, managing inquiries, interviews, and proactive outreach to enhance our profile in the community.
• Build and maintain strong relationships with media, health care partners, and key stakeholders.
• Create compelling content for multiple channels such as internal platforms, social media, press releases, speaking notes, Q&As, and more.
• Ensure consistent messaging across internal and external communications.
• Monitor emerging issues and opportunities, providing strategic recommendations to mitigate risks and maximize engagement.
• Collaborate with Medavie communications colleagues on corporate social media and brand initiatives.

Required Qualifications:

• Post-secondary education in Communications, Public Relations or other related field and five+ years related experience.
• Exceptional written communication skills, including editing, proofreading and attention to detail.
• Proven ability to develop and deliver communications strategies in a fast-paced environment.
• Exceptional writing and editing skills; ability to simplify complex information into clear, engaging messages.
• Media relations expertise, including proactive outreach and issues management.
• Experience advising senior leaders and managing sensitive, confidential matters.
• Knowledge of digital communications trends and innovative engagement strategies.
• Solid project management skills and ability to work independently as a self-starter.
• Collaborative mindset with excellent relationship-building skills.
• Flexibility to work outside normal hours and occasional travel.

Other Key Skills:

• Team player with a strong focus on supporting colleagues, trying new approaches and delivering results.
• Strong interpersonal, project management and relationship-building skills with an ability to work with multi-stakeholder teams in a fast-paced environment, across locations and operating companies; responds to requests quickly and professionally.
• A self-starter and problem-solver who works well independently and as part of a geographically dispersed, virtual team.
• Understanding of best practices to communicate across a diverse, hybrid employee-base.
• Strong understanding of change management theory and practice.
• Advanced skills with MS Word, Excel and PowerPoint and Webex.
• Flexible to work outside of normal hours and open to occasional travel.

What's in it for you?

What makes us a different kind of employer? Our award-winning culture, a team who really cares, unmatched training and support are all dedicated to ensuring you are set up for success.

What we offer:

• Permanent full-time position with opportunity to grow in a well-established organization.
• Flexible work arrangements and emphasis on work-life balance.
• Hybrid work option.
• Comprehensive health, vision and dental plan that is 100% employer paid effective on your first day.
• 100% employer-matched Defined Contribution Pension Plan
• Annual Incentive Bonus which recognizes your contribution to our success.
• In addition to paid vacation, we offer a gifted week of vacation in your first year and an optional Vacation Purchase Program.
• An organization where we encourage personal learning and growth with opportunities for career development.

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This posting is for an existing vacancy within our organization / Ce poste est actuellement vacant au sein de notre organisation.

Pay Range:
73,465 - 82,648 CAD

The Base Pay range may vary depending on the successful candidate or other relevant job-related factors such as knowledge, skills, qualifications, experience and education/training. In addition to Base Pay, eligible Medavie employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results.

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws . We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

Our recruitment process may involve automated tools, including AI, to assist in screening applications.

If you experience any technical issues throughout the application process, please email: [email protected] .