Office Manager

Office Manager
Halifax, NS
Reference # HL-SWC-9597

Sutherland Watt CPA is a boutique accounting firm located in the heart of downtown Halifax, built on strong relationships, trust, and a commitment to high standards. With a close-knit team and a collaborative, supportive environment, they take pride in delivering exceptional service to their clients while fostering a workplace where people genuinely enjoy working together.

We are pleased to partner with Sutherland Watt in the recruitment of an Office Manager to join their team in Halifax, NS. This is a highly visible and integral role within the firm, serving as the face of the office, the voice of the firm, and the operational hub that keeps everything running smoothly. You will be responsible for managing client interactions, coordinating internal workflows, supporting financial administration, and ensuring all client-facing deliverables are accurate, polished, and professional.

Responsibilities will include:

• Acting as the first point of contact for clients, managing front office operations and creating a welcoming, professional environment
• Coordinating communication between clients, staff, and partners, ensuring requests are handled efficiently and nothing is overlooked
• Managing a high volume of calls, emails, and client requests, particularly during busy season
• Supporting accounts payable and receivable, invoicing, collections, and day-to-day financial administration
• Managing interactions and administrative filings with the Canada Revenue Agency (CRA), including tracking submissions and maintaining accurate records
• Preparing, formatting, and issuing client-facing documents, ensuring a high standard of accuracy and presentation
• Administering document workflows, including PDF preparation and electronic signature processes (DocuSign)
• Maintaining organized digital and physical filing systems and supporting the firm's transition to a paperless environment
• Managing client and internal data within CRM and time & billing systems
• Assisting with the preparation and distribution of financial statements and client packages
• Supporting HR and office administration, including onboarding, benefits administration, and general office coordination
• Handling sensitive financial and personal information with a high level of confidentiality and professionalism

The ideal candidate will possess:

• Experience in an office management, administrative, or operations-focused role, ideally within a professional services environment
• Strong technical proficiency with Microsoft 365, Adobe Acrobat, and cloud-based systems
• Working knowledge of QuickBooks Online considered an asset
• Exceptional attention to detail, particularly in document preparation and formatting
• The ability to manage multiple priorities and adapt quickly in a fast-paced, client-driven environment
• Excellent communication skills, with a professional and approachable manner
• A proactive, organized, and solutions-oriented mindset
• A high level of discretion and professionalism when handling confidential information

If you are a detail-oriented, proactive professional who enjoys being at the center of a fast-paced, client-focused office, we encourage you to get in touch to explore this opportunity.

To express interest in this opportunity please apply directly online at: meridiarecruitment.ca

For more information please contact Heather Labucki, Partner, or Stephanie Edwards, Recruitment Specialist, at [email protected]. If you require accommodation to participate in the recruitment process, please let Stephanie know.

Meridia Recruitment Solutions connects leading organizations with top talent by building strong relationships and creating ideal matches with candidates because we are only successful when you are. We appreciate your interest in this opportunity.

To learn more about Meridia Recruitment Solutions, our job opportunities, and career advice we invite you to explore our site and subscribe for career alerts.