Senior Manager, Communication and Design

Job Description

What is the opportunity?

Are you a strategic communicator who combines creative storytelling with design expertise?

The Senior Manager, Communication and Design, will play an important role informing and inspiring employees across Personal Banking and Commercial Banking (PB&CB). The successful candidate for this role will join a centralized team of specialists who work closely with various business and communication leads to deliver engaging communications and compelling visual designs.

What will you do?

• Deliver high-quality communications and employee engagement activities that support Personal Banking and Commercial Banking's strategic goals.
• Deliver visually compelling graphic designs for use across various channels and platforms (intranet, email, PowerPoint, RBC Connect, etc.).
• Source and write impactful stories that articulate how PB&CB employees live RBC's Purpose.
• Support the development and execution of the PB&CB year-end town hall and other key internal events.
• Develop templates and best practices to share with communications colleagues, and partner on key enterprise-wide employee engagement priorities.
• Contribute to the success of RBC Brand, Marketing, Communications & Citizenship's overarching goals, including instilling a strong One RBC culture.

What do you need to succeed?

Must have:

• 7+ years of communications experience with a proven track record for building trust with, and providing strategic advice and insights to, executives and partners
• Extensive experience with Adobe Creative Cloud, particularly Photoshop and Illustrator
• Excellent communication skills—written, verbal, and interpersonal; strong review and editing skills
• Knowledge of graphic design and accessible design principles
• Proven ability to synthesize complex information into clear, compelling narratives.
• Ability to collaborate fluidly with colleagues and partners to tell high-impact stories
• Strong project management and time management capabilities with an ability to prioritize and embrace change
• Strong knowledge of internal communication channels, including emerging trends and best practices

Nice to have:

• Undergraduate degree/post-graduate certificate or equivalent in communications, public relations, journalism, English, or related field
• Experience in financial services or a related industry.
• Knowledge of HTML, web design, and UX principles
• Knowledge of or experience with change management communications

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work

Job Skills

Copywriting, Detail-Oriented, Digital Content, Employee Communications, Graphic Design, Internal Communications, Professional Presentation, Project Development, Public Relations (PR), Publishing, Storytelling, Visual Design, Written Communication

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

HUMAN RESOURCES & BMCC

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-05-04

Application Deadline:

2026-05-19

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.