Business Analyst, Business Optimization & Transformation Delivery

Job Description

What is the opportunity?

Join our Strategic Initiatives & Infrastructure team within Wealth Management Global Credit & Banking Solutions, where you'll play a key role in shaping the future of our global credit strategy. As a Business Analyst, you'll partner with leadership to drive process and infrastructure optimization, capacity planning, and innovative solutions that make a real difference. This isn't just about analysis—it's about transforming how we work and delivering value across regions. If you thrive in dynamic, collaborative environments and love solving complex challenges, this is your chance to shine.

What will you do?

• Dive into business situations to uncover opportunities for strategic improvement, focusing on regional and global processes, infrastructure, and capacity planning.

• Map out current processes and identify gaps between where we are and where we want to be, recommending solutions that balance client experience, cost, and risk.

• Explore how AI and innovation can optimize our processes and infrastructure.

• Understand and document the business impact of change—how it affects people, processes, and technology.

• Bring stakeholders together in collaborative sessions to uncover, analyze, and refine requirements.

• Ensure quality and validation of requirements, working closely with those impacted by the changes.

• Support governance and risk reviews, including supplier, privacy, and data considerations.

What do you need to succeed?
Must-have (What you'll Bring)

• A relevant degree, formal business qualification, or hands-on experience in Programme, Project, or Change Management within global financial services.

• Proven experience with project delivery methodologies like Waterfall, Iterative, or Agile.

• Strong skills in requirements planning, prioritization, and elicitation—whether through document analysis, interviews, workshops, or prototyping.

• Great communication skills and the ability to inspire creative thinking and build consensus across diverse teams.

• A talent for building relationships with stakeholders across regions and cultures.

• A flexible, growth-minded approach to thrive in a continuously improving environment.

Nice-to-have

• Experience optimizing banking, credit underwriting, collateral monitoring, or loan servicing, especially for HNW and UHNW clients.

• Work on cross-border projects spanning multiple jurisdictions or time zones.

• Knowledge of Business Process Reengineering methodologies like Lean Six Sigma.

• Familiarity with capacity modeling and growth forecasting tools.

What is in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Work in a dynamic, collaborative, progressive, and high-performing team.

• Be part of a high-performing, collaborative team that values progressive thinking and mutual success.

• Make a lasting impact by driving initiatives that help our clients and communities thrive.

• Grow your career with leaders who invest in your development through coaching and opportunities.

• Enjoy access to a comprehensive rewards program, including bonuses, benefits, and competitive compensation.

• Tackle challenging, meaningful work and take on greater responsibilities as you grow.

• Explore diverse career paths across our global organization.

Job Skills

Agile Methodology, Business Data Analysis, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Requirements Analysis

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-04-30

Application Deadline:

2026-05-15

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.