Senior Scrum Master

Position Type:
Permanent

If you're looking for a fulfilling career that can make a real difference in your life, and the lives of others, you've come to the right place.

As a national health solutions partner, we put people first in everything we do - and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest - and it's reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.

The opportunity

We're looking for an experienced Scrum Master to support the delivery of complex IT initiatives and help Agile teams perform at their best. In this role, you'll work with multiple Scrum teams, promote continuous improvement, and help align ways of working with broader organizational priorities.

As a senior member of the Scrum Master community, you'll act as a trusted coach, and collaborative partner to delivery teams and stakeholders across IT and the business. Training, mentoring, and supporting scrum teams and junior Scrum Masters to follow agile values, principles and practices.

What you'll do

• Facilitate all Scrum events (daily stand?ups, sprint planning, reviews, refinements, and retrospectives) for one or more Agile teams
• Support the delivery of complex initiatives that may involve multiple systems, teams, or stakeholder groups
• Identify, surface, and help resolve risks, issues, dependencies, and blockers, collaborating beyond the Scrum team as needed
• Monitor team progress and provide clear, meaningful updates to delivery and leadership partners
• Coach and mentor Agile teams - and less experienced Scrum Masters - in Agile values, practices, and continuous improvement
• Foster strong collaboration and transparency between technology teams, business partners, and stakeholders
• Contribute to broader conversations around Agile maturity, ways of working, and process improvement across IT

What you bring

• A post?secondary degree or diploma in a relevant field, or an equivalent combination of education and experience
• At least 5 years of experience working in an Agile environment as a Scrum Master or Project Manager
• Demonstrated experience facilitating Scrum ceremonies and supporting teams delivering complex work
• Strong knowledge of Agile principles and Scrum practices
• Proven coaching, facilitation, and relationship?building skills
• Experience using Agile delivery and collaboration tools (e.g., Jira, Miro, or similar)
• Strong communication, problem?solving, and organizational skills
• English proficiency

Experience that would support success in this role

• Experience supporting multiple Agile teams or working in a scaled or enterprise environment
• Scrum Master certification (CSM or equivalent); advanced or scaled Agile certifications (e.g., SAFe) are considered an asset
• Experience in regulated or complex organizational settings

Security Clearance Requirement : In conjunction with our contract with the Federal Government, you will be required to have Reliability Status Clearance (Enhanced Level B). This includes Fingerprinting, Criminal Record Check, Credit Check and you must have resided in Canada for at least 5 years and hold Permanent Resident or Citizenship Status.

What's in it for you?

What makes us a different kind of employer? Our award-winning culture, a team who really cares, unmatched training and support are all dedicated to ensuring you are set up for success.

What we offer:

• Permanent full-time position with strong career growth opportunities.
• Hybrid or remote work arrangements.
• Flexible work environment and work-life balance.
• 100% employer-paid health, dental, and vision benefits (effective Day 1).
• 100% employer-matched Defined Contribution Pension Plan.
• Annual performance-based Incentive Bonus.
• A gifted week of vacation in your first year + optional Vacation Purchase Program.
• Support for professional development, training, and certifications.
• Wellness programs, health resources, and fitness discounts.

Pay Range: $73,465 - $91,830 CAD

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#LI-VS1
This posting is for an existing vacancy within our organization / Ce poste est actuellement vacant au sein de notre organisation.

The Base Pay range may vary depending on the successful candidate or other relevant job-related factors such as knowledge, skills, qualifications, experience and education/training. In addition to Base Pay, eligible Medavie employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results.

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws . We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

Our recruitment process may involve automated tools, including AI, to assist in screening applications.

If you experience any technical issues throughout the application process, please email: [email protected] .