Medical Office Administrator

Join Our Team at Dr. Randy Ward Medical Clinic!

At Dr. Randy Ward`s medical clinic, our dedicated team plays a vital role in our patients' healthcare journey. We are committed to providing an exceptional experience for every patient. If you thrive in a fast-paced environment, have a passion for healthcare, and enjoy collaborating in a team setting, we'd love to have you on board!

The Opportunity:

Dr. Randy Ward's Family Practice located in Dieppe, NB, is seeking a Full Time Medical Office Administrator to join their team. This opportunity is meant for an individual who has experience working as an office administrator within a health care setting. If you consider yourself to be a strong communicator who is organized and compassionate, and you are an innovative person who loves taking iniative, this may be the perfect opportunity for you!

Key Responsibilities, as required/applicable:

• Coordinates patient care through the clinic: checking in, prepping, escorting to exam rooms, and preparing exam rooms for the next patient.
• Ensures exam rooms are stocked appropriately.
• Answers inquiries by phone and in person in a helpful, respectful and efficient manner.
• Manages and maintains appointment schedule.
• Manages incoming/outgoing communications.
• Manages online booking.
• Maintains electronic medical records via EMR software.
• Processes faxes electronically.
• Ensures patient confidentiality.
• Orders and receives office and medical supplies.
• Prepares and processes clinic mail.
• Performs all other related administrative tasks or special tasks.

Schedule & Location:

• The medical office administrator position requires availability to work on-site from Monday to Friday, 37.5 hours per week (excluding evenings, weekends, and STAT holidays).
• The clinic is located at 260 Amirault St. Dieppe.

Qualifications:

• Proficiency with a computer (including using the internet, electronic medical record system, and MS Office software).
• Demonstrates excellent documentation skills and attention to detail.
• Strong communication and conflict resolution skills.
• Strong interpersonal skills.
• Exhibit compassion and patience.
• Self-motivated individual who has the ability to work independently and as a team.
• Contribute to a culture of continuous improvement by fostering a mindset of innovation, problem solving, and excellence.
• Ability to maintain a high regard for confidentialy and advocacy for patients.
• Ability to multi-task and work in a fast-paced environment.
• Proficiency in English and French is a requirement due to clinic operations.

Experience/Education:

• Experience as a medical office admin within a medical environment is an asset.
• Medical office admin diploma (or equivalent) is an asset.
• Familiarity with medical terminology.
• General knowledge of the New Brunswick medical system is an asset.

Why you should absolutely join our team:

Apply for a fantastic opportunity to join a positive team work environment where you will benefit from:

• A professional, positive, and inclusive work environment that strives to promote wellness.
• A competitive salary.
• Vacation (flexible, not pre-determined).
• Paid sick/personal days.
• Health & Wellness Program.
• Additional paid time off between Christmas and New Years.
• No evenings and weekends.
• Office closed on all STAT holidays.
• Free parking.
• Annual performance review with potential for yearly increase or bonus.

Start Date: June 15, 2026

Application deadline: May 15, 2026