Technical Operations Specialist

Purpose of position:

To provide technical support and guidance to Maintenance Control and the Line Maintenance bases for Out-of-Service aircraft to ensure a safe, timely, and cost-effective return to revenue service of the aircraft.

Key responsibilities:

• Develop the optimum course of troubleshooting and rectification process based on the nature of the fault and the maintenance history of the aircraft.
• Guide maintenance personnel through the troubleshooting and rectification process as required.
• Provide summary and detailed "Out-of-Service" Reports as required.
• Liaise with ISE and the aircraft manufacture when required.
• Perform duties in accordance with established policies and procedures while giving primary consideration to personal safety, and the safety of co-workers and customers.
• Perform other related duties, as assigned.

Required qualifications:

• Graduate of a Transport Canada-approved Aircraft Maintenance Engineer (AME) program.
• Holds a Transport Canada approved Aircraft Maintenance Engineer Category “M” license or Categories “M” & "E" licenses.
• Holds endorsement(s) on Jazz aircraft-specific (CRJ900, DHC-8-400 and/or E175) aircraft type(s).
• Successful completion of Transport Canada or ICAO-compliant Safety Management System (SMS) training.
• Minimum 5 years experience as an aircraft maintenance engineer.
• High proficiency in statistical analysis and reporting.
• Proficient in Microsoft Office applications (Excel, PowerPoint, Word, Outlook).
• Ability to provide technical guidance during aircraft AOG situations and/or chronic defects, using applicable aircraft or vendor documentation, OEM resources, and cross-functional collaboration.
• Knowledge of TRAX.
• Excellent organizational skills and computer literacy.
• Able and willing to work a rotating cycle of 24/7 shifts in a technical operations environment.
• English language fluency, both written and verbal.

Benefits of joining our award-winning team:

• Enjoy exclusive employee travel programs across the Air Canada network, giving you and your family access to incredible destinations.
• Secure your future with our competitive defined contribution pension plan designed to support long-term financial well-being.
• Benefit from a comprehensive health and wellness package, including health, dental, life, and disability coverage to keep you and your loved ones protected.

About Jazz Aviation LP:

Jazz Aviation LP (Jazz) is Canada’s largest regional airline and Air Canada’s primary Air Canada Express operator, connecting people and communities to approximately 70 destinations across North America.

With over 4,200 dedicated professionals, Jazz fosters a workplace united by purpose and supported by programs and policies that promote safety, diversity, and wellness. Jazz is proud to be recognized for its strong commitment to people and culture. Visit our Company Awards and Recognition page to learn more about the honours we've earned.

Join our award-winning team and be part of shaping the future of regional aviation!

Our commitment to Diversity, Equity, Inclusion, and Accessibility:

We strive to make our workplace accessible and inclusive. To support your success, we can provide accommodations for people with disabilities, such as adjustments or assistive measures to remove barriers during the recruitment process. If you require any accessibility support, please contact us at [email protected].

Jazz values diversity and we empower our employees to foster an internal culture of inclusion. Jazz is committed to providing equitable opportunities for employment and career advancement and we will continuously work to create inclusive and accessible work environments to maximize individual potential as well as psychological health and safety. Meeting the needs of passengers is critical to our success and we recognize the importance of a workforce that is reflective of the communities we serve.