Group Insurance Project Specialist
Assumption Life - 2 Jobs
Moncton, NB
Job Details:
Benefits:
The Project Specialist - Group Insurance serves as a central operational coordination point between business teams, project teams, and support teams, including IT and Operations.
In this role, the Project Specialist is responsible for stabilizing, prioritizing, and orchestrating the execution of operational work. This includes ensuring efficient and rigorous handling of requests, maintaining a structured operational work plan, and providing hands‑on support for the execution of operational projects.
Through these contributions, the Project Specialist helps ensure operational flow, priority alignment, and effective cross‑team collaboration. The role does not involve responsibilities related to the design or architecture of the targeted processes.
- Coordinate the execution of operational work in support of group insurance projects and operations.
- Act as the operational liaison between business teams, project teams, IT, and Operations.
- Intake, prioritize, and follow up on operational requests and tickets.
- Maintain and coordinate the operational work plan to ensure clear visibility of priorities and capacity.
- Support continuous improvement through standardized practices and operational documentation.
- Ensure proactive stakeholder communication and support operational change initiatives.
- Experience in a bilingual environment with strong written and verbal communication skills in French and English.
- College diploma or university degree in administration, management, insurance, or a related field.
- 5 to 7 years of experience in an operational environment, ideally in group insurance, financial services, or a complex service organization.
- Experience supporting operations, managing requests or tickets, coordinating projects, or working within a service desk environment.
- Experience in a system transformation or modernization context.
- Knowledge of IT service management (ITSM) principles, without a technical role.
If this challenge matches your career aspirations and you want to play a key role in the exciting development of our company, please apply by May 11, 2026.
Be part of a dynamic team that values leadership, collaboration, trust, and commitment. Enjoy training and development opportunities, a competitive salary, bonuses, a robust pension plan, and more. Our vibrant downtown Moncton location offers a dynamic work environment, a gym in the building, and one paid day for volunteer work each year.
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