Remote within New Brunswick - Bilingual Customer Support Representative

Every day, thousands of NQX representatives provide solutions and build trust with our professional partners' customers across Canada. Do you have excellent listening skills and the ability to multi-task? If you have a genuine desire to help others and are looking for a career entirely focused on customer service, then we have excellent opportunities for you within the bilingual Moncton team at NQX.

We are hiring for multiple customer service positions, all from the comfort of your own home!

Communication Support Specialist:

• Help people with disabilities (verbal or auditory) communicate with a loved one, a service provider or any other necessary contact.
• $18.90, more if you work night shift or weekends. We are open 24/7, your flexibility is essential to our callers' daily lives.
• Start date: May 19th.

Remote Roadside Assistance Specialist:

• You will be the lifeline for drivers across North America, helping clients get back on the road quickly and confidently. Your passion for cars will be a great asset too!
• $20.00, more if you work night shift or weekends. We are open 24/7 as cars don't break down on schedule.
• Start date: May 7th.

Canada Post Representative (Calls & Chat):

• Provide first-class customer assistance via phone and chat for inquiries related to delivery status, redirected mail, rates, and general service questions.
• $20.17, more if you work weekends. We are open Monday to Friday 8 am to midnight and 10 am to 10 pm on the weekend.
• Start dates: June 1st, June 15th, July 13th...

Enjoy comprehensive benefits (medical, dental, life insurance, enhanced RRSP participation, preferential insurance pricing...) after six months, a fully paid comprehensive training and, of course, the privilege to work remotely within New Brunswick.

While details may vary from role to role, the following always makes you a great fit:

• Fluently bilingual - You speak both English and French with ease.
• Work location - You reside in New Brunswick. Some roles may require you to live closer to our Moncton site.
• Availability & flexibility - You are able to work during the hours of operation relevant to your position.
• Appropriate environment - You have a secure, quiet space with high-speed internet (25 MBPS minimum).
• Tech-savvy multitasker - Comfortable navigating multiple systems and handling several tasks at once.
• Excellent communicator - You express yourself clearly, concisely, and professionally.
• Detail-oriented problem-solver - You have a keen eye for detail and genuinely enjoy helping others, making customer service and problem-solving your strengths.
• Educational requirement - High school diploma or equivalent.

Look no further and apply now!

At NQX, empathy, authenticity, and innovation guide us every day. We believe that providing an engaging work environment for our teams is essential to effectively support businesses and creating authentic, memorable interactions with their customers. People are at the heart of everything we do - we nurture talent and support our teams at every stage of their journey. NQX has been recognized as one of Canada's Most Admired Corporate Cultures, according to the Waterstone award recognition. And our team agrees: 84% of employees would recommend NQX as an employer to their family and friends.

Want to learn more about our career opportunities and what makes working at NQX so rewarding? This way!