Medical Office Administrator

Medical Office Administrator

Private Integrated Health Clinic - Moncton, NB

Join the visionary team at MedNexus Health and play a pivotal role in launching a primary care clinic and laboratory that is focused on delivering an exceptional experience for every patient.

Position Overview

MedNexus Health, located in Moncton NB, is seeking a full-time, permanent Medical Office Administrator to join our growing team. The Medical Office Administrator serves as an integral part of our team, responsible for facilitating excellent patient experiences and supporting the efficient operation of daily activities. Are you passionate about healthcare and thrive in fast-paced environments? This role is perfect for candidates with administrative experience who want to be part of a vibrant, supportive team. If you're driven, love collaborating, and are ready to make a difference, we encourage you to apply!

Key Responsibilities

• Greeting incoming patients and provide professional reception service.
• Manage incoming/outgoing communication in a helpful, respectful and efficient manner.
• Schedule and manage patient appointments, including walk-ins.
• Coordinate patient care through the clinic: checking in, prepping, escorting to exam rooms, and preparing exam rooms for the next patient while ensuring exam rooms are stocked appropriately.
• Manage and respond to requests and queries from pharmacies.
• Maintain electronic medical records via EMR software by ensuring patient lists and records are accurate and kept up to date.
• Scan and upload relevant documents to patient files.
• Manage outgoing faxes and triage incoming faxes in a timely manner.
• Prepare and process clinic mail.
• Perform billing procedures.
• Monitor and maintain office inventory and supplies.
• Performs all other related administrative tasks or special tasks.

Experience/Education:

• 2+ years of experience as a medical office administrator within a medical environment.
• Medical Office administrator diploma (or equivalent) is considered an asset.
• Familiarity with medical terminology.
• General knowledge of the New Brunswick medical system is an asset.

Qualifications:

• A high level of professionalism, including strict adherence to confidentiality and patient advocacy standards.
• Self-motivation with the ability to work both independently and collaboratively within a team environment.
• Proficiency with computers, including internet use, electronic medical record (EMR) systems, and other relevant software applications such as MS Office software.
• A commitment to fostering a culture of problem-solving, collaboration, and excellence.
• Strong documentation skills with exceptional attention to detail.
• Excellent interpersonal, conflict resolution, and communication skills.
• Compassion, patience, and a patient-centered approach to care.
• The ability to multitask and thrive in a fast-paced clinical environment.
• Fluency in both English and French are required to support daily clinic operations.

Working Conditions & Location:

• The Medical Office Administrator position requires availability to work from Monday to Friday, 8 hours/day (excluding evenings, weekends, and STAT holidays).
• The successful applicant will be expected to work in person in Moncton, New Brunswick.

Join our team! We invite you to apply for this exciting opportunity to become part of a positive, team-oriented environment where you will benefit from:

• A professional, supportive, and inclusive workplace that promotes wellness and work-life balance.
• The opportunity to collaborate within a multidisciplinary team.
• A competitive salary range of $55,000 - $65,000 yearly, commensurate with experience.
• 4 weeks paid vacation
• Opportunities for professional growth and advancement within the clinic.
• Medical and dental benefits.
• Free on-site parking.

If you are a passionate and motivated administrative professional with a passion for delivering exceptional customer service within a primary care environment, we encourage you to apply and help shape the future of MedNexus Health.

Anticipated Start date: May 2026, specific date will be determined with successful candidate.

Applications will be reviewed on a rolling basis until the position is filled.

Application deadline: Monday, May 1st, 2026