Business Systems Analyst

Job Description

What is the Opportunity?

RBC Cash Management Technology Canada – Technology & Operations team build the next-generation technologies that change how millions of people interact with financial information and one another. Our products need to handle information at a massive scale and extend well beyond traditional banking.

The RBC CMTC team offers the opportunity to leverage our epiX mega-journey transformation program to develop innovative solutions to our most challenging problems for RBC's commercial banking customers. We hire people with a broad set of technical skills who are ready to take on tough challenges and make an impact to millions of Canadians and businesses every day.

The BSA will be responsible for execution of all aspects of requirements delivery- planning, elicitation, analysis and documentation, management, and support - for changes to Business Areas and Technology where our products need to handle information at massive scale and extend well beyond traditional banking.

We need our BSA to be versatile, display leadership qualities and be enthusiastic to take on new problems across the business financial services environment as we push forward.

What will you do?

• Business Analysis Planning – stakeholder analysis, estimate requirements, manage risks, assumptions & constraints, define business analysis approach, lead requirements activities to drive business priorities

• Lead 1:1 elicitation sessions and apply various techniques to get a more in-depth understanding of problem-domain and prepare requirements drafts

• Requirements Analysis & Documentation – facilitate, elicit, analyze, document, provide consulting and partner with 3rd party vendors

• Requirements Management & Support- manage process from elicitation through to testing & implementation

• Leadership & Relationship Management – build relationships internally and externally to create an environment of cooperation, collaboration and teamwork.

What do you need to succeed?

Must-have

• 3-5 years' experience as a Business Systems Analyst with a Bachelor's degree in related discipline (minimum)

• Proven ability to gather Business and Systems requirements independently, having strong business analysis and systems analysis skills.

• Proven experience with various project delivery methodologies such as Agile (preferred), Waterfall and/or Iterative

• Experience in Requirements analysis and quality documentation: Scope Modelling, Business Process Modelling, Use Cases, Data Requirements, Business Rules Analysis, Non Functional Requirements, User Stories, Story Decomposition, and Story Mapping, Acceptance and Evaluation Criteria Definition

• Excellent collaboration skills, attention to detail, gap analysis, and ability to work on multiple projects at the same time.

• Excellent communication skills required; will be working with BU stakeholders and IT stakeholders

• Experience in requirements planning and prioritization including stakeholder analysis and effort estimation

• Proficient with JIRA, Confluence, Mural and LucidChart

Nice-to-have

• Certified Business Analysis Professional (CBAP) or Project Management Institute –Professional in Business Analysis Certification (PMI – PBA) (Preferred)

• Master's Certificate in Business Analysis (Preferred)

• Experience in working with vendors and multiple system integrations

What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

• Flexible work/life balance options

• Opportunities to take on progressively greater accountabilities

• Access to a variety of job opportunities across business and geographies

#LI-POST

#TECHPJ

Job Skills

Agile Methodology, Business Analysis, Business Data Analysis, Business Process Modeling, Business Requirements, Business Systems, Collaboration, Commercial Acumen, Communication, Critical Thinking, Decision Making, Documentations, Elicitation, Facilitation, Interpersonal Relationship Management, Requirements Analysis, Teamwork

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-04-16

Application Deadline:

2026-05-09

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.