Extended Services Adjudicator

Extended Services Adjudicator

Do you want to join a team where you make a difference in the lives of people, find creative solutions to challenges and work collaboratively with injured workers, their employers and a team of professionals? Then we would love to hear from you! WorkplaceNL administers an injury compensation system for workplaces in Newfoundland and Labrador. We promote safe and healthy workplaces, as well as provide return to work programs and benefits to workers and their dependents.

Role Responsibilities

• Determines entitlement to health care benefits and services related to the compensable injury
• Ensures the adjudication for entitlement to benefits and services is completed within a timely manner and is responsive to the needs of the injured worker, employer and WorkplaceNL's client service goals
• Builds strong and effective working relationshipswith allstakeholders

Essential Skills and Qualifications

• Two-year Business Administration/Management Diploma supplemented by three years related experience
• Investigative and research abilities, knowledge of medical terminology and an understanding of the health care delivery system in the province
• Independent judgement, well developed interpersonal, organizational and analytical and decision-making skills complemented by strong oral and written communication skills.
• Knowledge of Workplace Health, Safety and Compensation legislation, policies and procedures that relate to the position would be an asset.

What success looks like in this role

• Values excellence in client service and provides empathetic, respectful and timely service
• Exhibits strong interpersonal skills, and displays professionalism in your everyday work
• Can manage time effectively and prioritizes your workload
• Can demonstrate critical thinking and make informed decisions based on the evidence gathered
• Is adaptable to change and is willing to develop and learn new skills

Experience and an educational equivalency will be considered.

An eligibility list may be established from this competition to fill future vacancies within a period of six months from the date of this posting.

We thank all candidates for their interest; however, only those selected for further consideration will be contacted.

For more information, please visit www.workplacenl.ca

About Us

At WorkplaceNL, we focus on improving quality of life for the people of Newfoundland and Labrador through safe workplaces and support for our clients. We provide occupational health and safety education and help prevent workplace injury and illness. We also provide compensation and support to workers, and their employers, during recovery and return to work.