Senior Site Reliability Engineer (SRE) - Application Support

Job Description

WHAT IS THE OPPORTUNITY?

We are seeking a highly skilled Senior Site Reliability Engineer (SRE) to join our dynamic team at RBC Investor Services. In this role, you will have the opportunity to automate and optimize current application support related processes, provide Level 2 Production Support of Web Portal as well as back end applications and variety of databases. You will be responsible for ensuring the reliability and observability (monitoring and alerting) of our critical applications. You will bridge the gap between software development and IT operations, leveraging automation and best practices to maintain robust and efficient systems.

WHAT WILL YOU DO?

• Design, implement, and maintain scalable, highly available infrastructure for application support.
• Collaborate with development teams to ensure applications are designed for reliability, observability, and operational excellence.
• Develop and maintain automation tools and scripts to streamline deployment, monitoring, and incident response.
• Monitor system performance, troubleshoot issues, and optimize application workflows.
• Lead incident response and post-mortem analysis to prevent recurring issues.
• Ensure compliance with security and regulatory standards in all operational processes.

WHAT DO YOU NEED TO SUCCEED?

Must Have:

• Strong Technical Expertise – Proficiency in cloud platforms (Azure), containerization (Kubernetes), Apache Airflow, Microsoft Databricks, Dynatrace, Splunk to design and maintain scalable, reliable systems.
• Automation & Scripting Skills – Ability to develop and maintain automation tools and scripts (e.g., Python, Bash) to streamline deployments, monitoring, and incident response.
• Problem-Solving & Troubleshooting – Proven ability to diagnose and resolve complex system issues efficiently, especially under pressure, while leading incident response and post-mortem analyses.
• Collaboration & Communication – Strong teamwork skills to bridge gaps between development and operations teams, ensuring applications are built for reliability and observability.

Nice-to-have:

• Knowledge and experience in cyber security and technology risk domains, including risk assessment and mitigation strategies.
• Strategic thinker with excellent interpersonal skills to work across technical functions and business units

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• Flexible work/life balance options

• Opportunities to do challenging work

• Opportunities to building close relationships with clients

#LI-POST

Job Skills

Automation, Collaboration, Identifying Opportunities, Innovative Thinking, Production Support, Reliability Engineering, Site Reliability Engineering, Technical Knowledge, Technology Operations

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-04-15

Application Deadline:

2026-05-29

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.