Commercial Banking Advisor - Intern

Job Description

What is the opportunity?

• Partnering with Account Managers to enable the identification, planning and delivery of solutions to client and prospects
• Enabling delivery of the best sales solutions with Account Managers based on strong knowledge of client's operational requirements (primarily Cash Management and Deposit Solutions)

What will you do?

• Deliver the best-in-class Onboarding experience by coordinating the on-boarding of products and services for existing and new clients

• Act as service champion for our CFS clients; responding to client concerns by thoroughly analyzing the situation, searching for solutions, identify and leverage appropriate partners to resolve client concerns.
• Serve clients well by proactively reviewing the ever changing day to day banking needs and identifying and recommending the best solutions for the client.
• Actively participate in ongoing contact programs to forge strong relationships with clients by staying in touch.

What do you need to succeed?

Must-have

• Approximately 2 years of demonstrated excellence in a service and sales support role working in collaboration with a sales team providing advice, responding to client requests and navigating your organization to solve client issues
• Proven customer service skills in a financial or services industry e.g. retail, hospitality
• Requires fluency in French and English in order to serve our clients in the community with English speaking needs.

• Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs.

Nice-to-have

• Strong sales orientation with a passion for fulfilling client needs
• Strong interpersonal and negotiation skills
• Entrepreneurial attitude and self-motivation to achieve above average results
• Continuous learner with a deep curiosity for understanding his/her diverse customers and is up to date with changes in client needs, procedures, and relevant products.

Job Skills

Additional Job Details

Address:

City:

Country:

Work hours/week:

Employment Type:

Platform:

Job Type:

Pay Type:

Posted Date:

Application Deadline:

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.