Credentialing Coordinator

When you join the Halifax Port Authority (HPA), you're stepping into a role with impact, purpose, and the opportunity to make a difference on a global scale. Guided by our values of accountability, collaboration, inclusion, integrity and resilience, we work together to connect Canada to the world.

The world's largest shipping lines call here, connecting the port to more than 150 countries. Every day, our team supports a leading international gateway that drives lasting prosperity for our communities.

Our core mandate is to facilitate the movement of goods and people to support economic development while ensuring safe, efficient, and sustainable operations. Our business includes three distinct lines of activity - cargo, cruise and real estate - supported by our dedicated and talented employees.

We are ISO45001 certified and deeply committed to a culture of safety, ensuring the well-being of every team member is our top priority.

At the Halifax Port Authority, you'll be part of something bigger, joining an inspiring team that is helping shape the future for the region, the province and Canada.

Currently, the Halifax Port Authority ("HPA") requires a

Credentialing Coordinator

The Halifax Port Authority is seeking a detail-oriented and experienced Credentialing Coordinator to join our team. Reporting to the Deputy Harbour Master, this role plays a key part in supporting a secure, connected, and high-performing Port - ensuring credentialing processes are well-managed, people are supported, and our operations run safely and efficiently.

What You'll Do:

• Administer and coordinate Transport Canada-mandated credentialing processes, including Marine Transportation Security Clearances (MTSC), Restricted Area Passes (RAP), and Road Transport Passes (RTP)
• Liaise daily with Transport Canada's Security Screening Office and stay current with evolving regulations, protocols, and requirements
• Meet with port stakeholders for scheduled credentialing appointments, providing accurate verification, professional service, and support
• Verify applicant identity, eligibility, and documentation; process applications and issue Port ID cards and access credentials
• Operate credentialing systems and equipment, including LiveScan, photography, fingerprinting, and access control platforms
• Program, audit, and maintain electronic access permissions for restricted port areas using systems such as Lenel and B-Line
• Maintain accurate credentialing databases, tracking files, and inventory related to Port ID cards and materials
• Prepare and distribute required reports, approvals, renewals, expiries, cancellations, and official correspondence for stakeholders and Transport Canada
• Conduct daily financial transactions related to credentialing services and support routine financial and inventory reporting
• Support port security operations by participating in inspections, committees, exercises, and emergency response activities as required
• Ensure compliance with Halifax Port Authority policies related to safety, security, cybersecurity, environmental management, and occupational health and safety

What You Bring:

• A high school diploma (Grade 12); post-secondary education in a related field is considered an asset
• Three (3) or more years of administrative experience, preferably in a credentialing, access control, or regulated environment
• Knowledge of, or experience with, Transport Canada's Security Clearance Program and the Marine Transportation Security Act/Regulations
• Strong communication skills, with the ability to clearly exchange information with stakeholders, colleagues, and leadership
• Proven customer service skills, professionalism, and the ability to build positive working relationships
• Strong organizational and time management skills, with the ability to manage competing priorities in a fast-paced environment
• Sound judgment and decision-making skills, with a results-oriented and accountable approach to work
• Comfort working with confidential information and applying complex regulatory and procedural requirements
• Ability to adapt to change, and remain focused in high-demand situations
• Demonstrated commitment to workplace safety and adherence to safety, security, and compliance standards
• Proficiency with standard computer applications (e.g., Microsoft Word, Excel) and familiarity with access control systems (e.g., Lenel) considered an asset

Why you'll love working here:

• Dynamic workplace that embraces professional development
• Benefits that make a difference
• Commitment to sustainability - HPA Sustainability Strategy
• Cutting-edge technology and innovation
• Inclusive and supportive culture
• Community partnership…and of course, the stunning Halifax Harbour view from our doorstep

How to apply:

Learn more on our website Careers | Port of Halifax.

For questions or concerns about the recruitment process or to request accommodation, please contact [email protected].

At the Halifax Port Authority, we embrace a culture of belonging. No matter who you are, where you're from, how you think, what you believe in, or whom you love, we welcome your application. We all come from diverse backgrounds with unique perspectives and experiences. We encourage applications from 2SLGBTQ+, Black, Indigenous, and people of colour, women, newcomers toCanada, and people with disabilities. If you require any accommodation in the application and interview process, please let us know.

We thank all applicants and ensure that all inquiries will be treated confidentially; however, only those considered for an interview will be contacted.