Fredericton Client Service Assistant

Are you an administrative professional looking for a new and exciting challenge? Do you enjoy providing exceptional client service? Do you thrive on ensuring clients' needs are not only met but also exceeded?

We are seeking a welcoming, highly professional, and client-focused administrative professional to join our Legal Support Services team as a Client Service Assistant in our Fredericton office for a full-time permanent position.

As a Client Service Assistant, you will be responsible for coordinating all activities in our reception area including:

• Providing the highest level of client service, welcoming and ensuring the comfort of all clients and visitors.
• Coordinating room booking requests and resolving conflicts; assist with boardroom set-up including refreshments and audio-visual equipment.
• Managing incoming and outgoing correspondence and couriers.
• Performing basic accounting duties.
• Providing event support as required.
• Liaise with building management to ensure office maintenance is up to standard; and,
• Providing administrative support to other firm members as needed.

The successful candidate will possess the following skill set:

• Office or Legal Administration diploma; however, we recognize that historical and systemic barriers have shaped and limited access to traditional education, training, and employment pathways. Therefore, we welcome applicants with a combination of skills, knowledge, and lived experience.
• Demonstrated accounting skills.
• Exceptional technology skills, with proficiency in all aspects of Microsoft Office.
• Exceptional time management; excels in a demanding, fast-paced environment, highly detail-oriented, and flexible to changing priorities.
• Exceptional communication skills, a special focus on client service and the highest degree of professionalism.
• Working in a team environment, the successful candidate will be a strong team player and have high personal integrity; and,
• Strong interpersonal skills and independent judgment.

Our team members have access to:

• Defined-benefit pension plan.
• Firm-paid health and dental benefits.
• Health spending account.
• Personal spending account (wellness).
• Commuting allowance.
• Time for you:
  • Including vacation, personal, and sick days.
• Our Team - we can't say enough about our people! You will be part of a collaborative, collegial, respectful, and caring team; and,
• The opportunity to participate in a variety of teams, including AccessMC, Collective Social Responsibility, Diversity, Equity & Inclusion, Occupational Health & Safety, Pride@MC, Special Events, Wellness, and more!

McInnes Cooper is committed to building an environment that is diverse and inclusive, representative of the communities in which we serve. We welcome and encourage applications from persons who identify as racially visible, Indigenous, persons with disabilities, women in underrepresented roles, and members of the 2SLGBTQIA+ community. Applicants from these equity groups may self-identify through our online application process.

As part of the recruitment process, MC will provide accommodation(s) to candidates with disabilities. If you require an accommodation(s) to participate in the recruitment process with us, please contact us at [email protected].