Supervisor - Vendor Managed Inventory

Build Your Career with a National Organization Where Your Expertise Makes an Impact:

Source Atlantic, The Bolt Supply House, and Soucie Salo have united to form a national leader in industrial distribution and services. With 600+ employees, 34 branches, and access to over 4,000 global suppliers, we provide specialized technical services, innovative business solutions, and connected solutions through the strategic use of technology and data-driven insights, to empower customers across Canada and beyond. Rooted in resilience, guided by a strong commitment to quality, and fueled by innovation, we are shaping a future of smarter, faster, more connected solutions.

We are currently seeking and have an immediate opening for a dynamic and experienced individual to fill the position of Supervisor - Vendor Managed Inventory.

SUMMARY

The Supervisor for VMI is responsible for overseeing the daily operations of the delivery team in the Nova Scotia region. This role involves managing delivery schedules, ensuring timely and accurate deliveries, maintaining vehicle and equipment standards, ensuring all team members are highly trained and competent with CribMaster and SA solutions, and leading a team of delivery personnel to achieve high levels of customer satisfaction.

RESPONSIBILITIES

• Supervision and Leadership:
  • Lead, mentor, train, and motivate a team of VMI Technicians.
  • Conduct regular performance evaluations and provide constructive feedback.
  • Assist in the hiring, training, and termination of staff as needed.
• Delivery Management:
  • Plan and organize delivery routes and schedules to maximize efficiency.
  • Communicate delivery schedules to Branch Personnel
  • Ensure all deliveries are completed accurately and on time.
  • Monitor the performance of delivery drivers and address any issues promptly.
  • Ensure back order or min/max issues are communicated to Branch Managers and reviewed/modified by Account Manager accordingly.
• Operational Management:
  • Oversee the maintenance and servicing of delivery vehicles and equipment.
  • Ensure vending fleet and all assets are well maintained and monitored.
  • Ensure compliance with safety regulations and company policies.
  • Maintain accurate records of deliveries, vehicle maintenance, and driver performance.
• Customer Interaction:
  • Address and resolve customer complaints and issues related to deliveries.
  • Communicate with customers to provide delivery updates and ensure satisfaction.
  • Work closely with the customer service team to coordinate delivery-related matters.
  • Conduct site inspection / site readiness inspections pre implementation.
  • Supervise or manage maintenance visits on certain customer sites.
• Administrative Tasks:
  • Handle administrative tasks such as data entry, payroll processing, and employee evaluations.
  • Prepare and present regular reports on delivery performance to management.
  • Manage inventory and ensure the availability of necessary delivery supplies.
  • Provide administrative and technical support for the team and support day to day activities.

QUALIFICATIONS

• Minimum of 3-5 years of experience in a VMI, delivery, or logistics role, with at least 1-2 years in a supervisory position.
• High school diploma or equivalent; a degree in logistics, business administration, or a related field is a plus.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Problem-solving and conflict resolution abilities.
• Proficiency in logistics software and tools.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Dedicated to continuous learning and maintaining up-to-date knowledge of product inventory and its practical applications.

WORKING CONDITIONS

• This role typically operates in both office and field environments.
• Travel to other Canadian sites to support implementation projects may be required.
• Travel for vendor training in US/Canada (CribMaster/Supply Point, etc.) may be required.
• May require occasional evening or weekend work to meet delivery schedules.

Unveiling Your Perks:

Secure your place in our dynamic, permanent team, where long-term growth meets everyday impact. Unlock a compelling array of benefits:

• Competitive compensation that recognizes your worth.
• A flexible health, drug, and dental plan tailored to your well-being.
• An employer-matching retirement savings plan for your financial security.
• Additional life and disability insurance options for peace of mind.
• Confidential access to an Employee Family Assistance Program (EAP) that supports your holistic welfare.
• An enriched vacation entitlement schedule for a balanced life.
• Participate in our physical fitness reimbursement program, championing your vitality.