Enterprise Business Analyst

Position Type:
Permanent

If you're looking for a fulfilling career that can make a real difference in your life, and the lives of others, you've come to the right place.

As a national health solutions partner, we put people first in everything we do - and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest - and it's reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.

Position Summary

Medavie Blue Cross continues to grow and deliver on innovative solutions for internal stakeholders and external clients. As a member of the Enterprise Business Analysis team you are a catalyst for change between evolving business needs and the delivery lifecycles of corresponding solutions. Your primary objective is to be the liaison between Business and solution delivery teams with a focus on fostering a collaborative environment that embraces a holistic "end-to-end" business perspective throughout the lifecycle of solution delivery. Your strong communication, facilitation and analytical skills will be utilized to capture business needs, identify stakeholder impacts, and effectively liaise with both the Business and solution delivery teams to deliver and adopt quality solutions for our internal and external customers.

Key Responsibilities

• Coordinating with CPMO to define and schedule business analysis activities/deliverables based on project complexity and constraints.
• Establishing and maintaining a communication framework that facilitates the sharing of business analysis deliverables and the management of expectations with all solution delivery stakeholders.
• Fostering a collaborative environment that embraces a holistic "end-to-end" business perspective throughout the lifecycle of solution delivery.
• Independently managing business analysis activities, deliverables, and schedules in alignment with the overall solution delivery schedule to ensure timelines are met; raises risks/issues to stakeholders appropriately with a "solution" mind set (i.e., mitigation strategies).
• Leading and facilitating business analysis elicitation activities with appropriate stakeholders to clarify, prioritize and document business needs.
• Leading and facilitating business requirements lifecycle management activities to ensure business needs are clear and agreed upon in relation to the solution scope being delivered.
• Conducting business process gap analysis between current and future states to clarify and communicate change impacts for the adoption and ongoing support of the solution scope being delivered.
• Collaborating with Quality Assurance (QA) to clarify business requirements and determine appropriate test coverage based on prioritized business needs, change impacts and project constraints.
• Initiating "feedback loop" activities throughout the solution delivery lifecycle to elicit and act upon improvement opportunities for the business analysis framework as needed.

Required Qualifications
Education: College diploma, bachelor's degree, or relevant experience
Work Experience: 7+ years of progressive work in a Business Analyst role
Other Qualifications:

• Business Analysis Certification (IIBA) or certification is in progress.
• Process Improvement Certification (Lean Six Sigma or Kaizen) or certification is in progress.
• Demonstrated ability to perform data analysis, including interpreting trends, synthesizing insights, and supporting decision-making using structured and unstructured data.
• Proficiency in BPMN and UML modelling to document processes, requirements, and system interactions with clarity and precision.
• Experience operating as an enterprise-level Business Analyst, managing cross-functional and cross-departmental dependencies, and navigating complex stakeholder environments.

Computer Skills: Proficient using spreadsheets, word processing and presentation software. Assets include exposure to SharePoint, JIRA/ALM, process modelling software (e.g., Visio, iGrafx).
Language Skills: English, written and spoken. French would be considered an asset.
Security Clearance Requirement: In conjunction with our contract with the Federal Government, you will be required to have Reliability Status Clearance (Enhanced Level B). This includes Fingerprinting, Criminal Record Check, Credit Check and you must have resided in Canada for at least 5 years and hold Permanent Resident or Citizenship Status.

What's in it for you?

What makes us a different kind of employer? Our award-winning culture, a team who really cares, unmatched training and support are all dedicated to ensuring you are set up for success.
What We Offer

• Permanent full-time position with strong career growth opportunities.
• Hybrid or remote work arrangements.
• Flexible work environment and work-life balance.
• 100% employer-paid health, dental, and vision benefits (effective Day 1).
• 100% employer-matched Defined Contribution Pension Plan.
• Annual performance-based Incentive Bonus.
• A gifted week of vacation in your first year + optional Vacation Purchase Program.
• Support for professional development, training, and certifications.
• Wellness programs, health resources, and fitness discounts.

#CBM2

#LI-VS1
This posting is for an existing vacancy within our organization / Ce poste est actuellement vacant au sein de notre organisation.

Pay Range:
73,465 - 82,648 CAD

The Base Pay range may vary depending on the successful candidate or other relevant job-related factors such as knowledge, skills, qualifications, experience and education/training. In addition to Base Pay, eligible Medavie employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results.

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws . We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

Our recruitment process may involve automated tools, including AI, to assist in screening applications.

If you experience any technical issues throughout the application process, please email: [email protected] .