Senior Manager

Work Location:

Toronto, Ontario, Canada

Hours:

35

Line of Business:

TD General

Pay Details:

$111,900 - $158,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Business Unit Overview

TD Insurance is part of TD Bank Financial Group, one of Canada's largest financial institutions. TD Insurance helps protect customers from the 'accidents of life' through a wide range of insurance products including credit protection, life, health, travel, home, and auto insurance. With more than three million customers, TD Insurance products and services are available online, over the phone, and through more than 1,000 TD Canada Trust branches.

TD Insurance operates two primary lines of business: General Insurance and Life and Health. The General Insurance business is a leading provider of home and auto insurance in Canada and the national leader in group insurance and affinity marketing. The Life and Health business is the number one provider of critical illness insurance and direct life and health insurance in Canada.

TD Insurance employs more than 4,000 colleagues across Atlantic Canada, Quebec, Ontario, and Alberta and is committed to fostering an inclusive, accessible, and high?performance work environment where talent is recognized and careers are built.

Role Purpose

The Senior Manager, High Net Worth (HNW) is a senior leadership and advisory role accountable for underwriting excellence, portfolio profitability, client experience, and team leadership within TD Insurance's High Net Worth segment.

Reporting directly to the AVP, High Net Worth, providing day?to?day leadership continuity, underwriting oversight, escalation management, and strategic support. The role is accountable for maintaining underwriting integrity, risk discipline, and governance alignment, stakeholder management.

Key Accountabilities

Client & Portfolio Leadership

• Attract, acquire, and retain High Net Worth clients through renewals, internal referrals, and strategic external opportunities.
• Build and underwrite complex, high?value HNW policies.
• Serve as senior escalation point for complex client matters.
• Participate in annual client reviews and renewal discussions.

Underwriting Authority & Risk Governance

• Hold the highest binding authority within the HNW advisor group.
• Review and approve policies outside advisor binding authority.
• Ensure underwriting integrity, pricing discipline, and compliance alignment.
• Partner with HNW inspectors and risk stakeholders.

Team Leadership & Coaching

• Mentor and coach HNW advisors.
• Support recruitment and onboarding of specialists.
• Assign clients based on experience and complexity.
• Foster an inclusive, high?performance culture.

Strategy & Partnerships

• Support development of HNW strategy and product evolution.
• Strengthen TD Wealth referral and interaction models.

Strengthen OneTD referral and interaction models.
• Represent TD Insurance with clients and partners.

Performance Measures

• GWP contribution
• net client growth
• # of referrals
• internal partner engagement level and quality
• SLA management (future ready)
• and LEI is legendary experience index

Decision Authorities

Owns

• HNW underwriting decisions within authority
• Portfolio quality and governance
• Client escalation management

Influences

• Product, pricing, claims, underwriting frameworks
• OneTD referral strategy
• Risk appetite alignment

Knowledge, Experience & Skills

• 10+ years High Net Worth Personal Lines insurance experience
• Active insurance license in good standing
• Deep underwriting expertise across complex assets
• Proven HNW client acquisition and retention capability
• Strong leadership, coaching, and negotiation skills
• High attention to detail and risk discipline
• Proficiency in Microsoft Word and Excel

Who We Are:

As part of TD Bank Group, one of Canada's largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice, protection, and support in their moments of need, always.

TD Insurance offers a wide range of products, including General Insurance and Life and Health. Everyday, we strive to make every interaction, product and experience remarkably human and refreshingly simple for more than four million customers who count on us.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet