Bilingual Receptionist
Vienneau Insurance Ltd / Assurance Vienneau Ltée - 4 Jobs
Shediac, NB
Posted yesterday
Job Details:
In-person
$37,000 - $48,000 / year
Full-time
Experienced
Benefits:
Health Insurance
Dental Insurance
Paid Time Off
Group RRSP
Employee Assistance Program
Wellness Programs
THE MISSION:
To be a welcoming face and voice to our visitors and callers. To efficiently direct calls, e-mails, faxes, website messages and text messages to appropriate internal parties
- The "Worry Pas Spirit" I have a positive, "glass-half-full" attitude and love making someone's day easier.
- Bilingual - I can easily pivot between French and English easily
- I enjoy helping others - I don't hesitate to provide assistance to my colleague when in need.
- I'm keen on serving superior customer service - in person, over the phone, or digitally - and believe in treating people the way I would want to be treated.
- This said, I can "shake off" the occasional tough call, and not let it ruin my day.
- I have good work references -I have made great connections with my previous/ current employers
Responsibilities
- Create a welcoming environment and make a good first impression of our company by greeting our guests and answering phone calls, e-mails, and DMs.
- Direct incoming calls, messages (e-mail, text, and from the web site) to the appropriate internal parties timely and professionally
- Timely address the needs of our walk-in guests' by identifying the right person for the to meet
- Keep up to date with all events in the staff calendars (absences, lunches, meetings) in order to direct calls, visitors, and messages correctly to ensure the wait times are minimal
- Manage incoming and outgoing mail and courier shipments
- Coordinate internal mail such as transferring documents between our offices
Qualifications
- 1-3 years of Experience in Adminstrative, or Client Facing roles.
- Fluently Bilingual in English and French -- Communication, Reading, Speaking
- High School diploma
- Previous experience and hands-on knowledge in operating a phone system (We use 3CX)
- Mulititasker, Friendly, and loves helping people
Work With Us
- Monday to Friday
- 8:30 - 5pm (Approx)
- Full time hours | Paid Weekly!
- Health & Dental Insurance after 3 months of employment
- Group RRSP 4% matching - 3 months of employment
- Paid Vacation, starting at 3 weeks
- Paid Sick Time | Wellness Program | Employee Assistance Program
Company Website:
http://www.govienneau.com
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