Patient Care Coordinator

At Avant Respiratory, we are committed to providing the highest quality in sleep therapy services across Canada. We have a great career opportunity for someone looking to join a growing team of health professionals!
We provide clinical consultation, diagnostic services and treatment for a wide range of sleep disorders. We are dedicated to helping our patients improve their lives through better sleep.
If you are looking for a meaningful career, with lots of potential for growth this may be the right opportunity for you!
Position Description:

• Provides day-to-day support to our team members and patients, assist with their questions to help them get the support/care they need.
• Obtains patient medical histories, and insurance information as appropriate; updates medical charts and enters patient data.
• Coordinating different appointment types for the patients as well as booking and rescheduling patients follow ups.
• Reviewing data on clinical activity; prepares associated reports as required.
• Answers telephone inquiries from patients and others; screening calls to determine nature and urgency of inquiry, refers calls as appropriate, and/or schedules appointments.
• Assist patients with their insurance pre-authorizations and claim approvals.
• Maintaining the cleanliness and serviceability of equipment; arranges for maintenance and repair as needed.
• Performing miscellaneous job-related duties as assigned.

Position Qualifications:

• A positive and supportive attitude is a must!
• Healthcare or Client/Customer service position (1 year minimum required)
• Strong client service skills (our patients deserve the best).
• A professional and mature demeanor, with strong communication skills.
• Very strong organizational and multitasking skills.
• Experience using an EMR system is an asset.
• Ready and willing to learn and upgrade your skills.
• Experience in health care or sleep therapy is an asset but not required. Training is provided.
• Bilingual in French and English is considered an asset.

Clinic Schedule: Monday to Friday, 8:30 AM - 4:30 PM
Salary: Starting at $20-$24+/hour depending on experience
Job Type: Full-Time
Benefits:

• Comprehensive Benefits Plan
• RRSP Matching Program (for full-time employees)
• Health Life Insurance
• Dental and Vision
• Excellent Work/Life Balance