Inside Sales Represenative - Engineered Products/Services

Build Your Career with a National Organization Where Your Expertise Makes an Impact:

Source Atlantic, The Bolt Supply House, and Soucie Salo have united to form a national leader in industrial distribution and services. With 600+ employees, 34 branches, and access to over 4,000 global suppliers, we provide specialized technical services, innovative business solutions, and connected solutions through the strategic use of technology and data-driven insights, to empower customers across Canada and beyond. Rooted in resilience, guided by a strong commitment to quality, and fueled by innovation, we are shaping a future of smarter, faster, more connected solutions.

We are currently seeking and have an immediate opening for a qualified and motivated individual to fill the position of Inside Sales Representative based out of Truro, NS.

This individual will help drive inside sales success by responding to customer inquiries and delivering tailored industrial product and system solutions—leveraging technical expertise with electric motors, compressed air systems, and power transmission components to recommend the right fit.

RESPONSIBILITIES

• Respond to customer inquiries via phone, email, or in-person with professionalism and technical expertise.
• Understand customer requirements and recommend appropriate industrial products, systems, and technical solutions.
• Present alternatives and solutions considering pricing, specifications, compatibility, and availability.
• Process quotes, proposals, and orders accurately, ensuring all product specifications and system requirements are accurately captured and addressed
• Provide reliable updates on product availability, shipment status, and delivery timelines
• Coordinate with vendors and internal teams to ensure timely fulfillment and resolve issues
• Follow up with customers after sales to ensure satisfaction and address concerns
• Maintain organized customer records and communicate demand changes to purchasing
• Support inventory counts and maintain accurate system data
• Adhere to company policies and procedures
• Stay current on product lines, technical updates, and industry trends.
• Perform other duties as assigned

QUALIFICATIONS

• Though not required, preference will be given to individuals with experience working in/around electric motors, compressed air systems, power transmission components, or related
• 2 or more years of experience in an Inside Sales role is an absolute must
• Strong customer service & solutions focus with professional demeanor
• Collaborative and able to develop/maintain relationships with ease inside & outside the organization
• Excellent verbal and written communication, listening, negotiation, and phone skill
• The ability to effectively read technical documentations, then capture and communicate findings & specifications
• High integrity with strong ethical standards
• Proven problem-solving, analytical, and organizational abilities with strong attention to detail
• Comfortable in a fast-paced environment; able to multitask and adapt to changing priorities
• Basic business math skills (rates, ratios, algebra)
• Strong computer aptitude, including Microsoft applications and ERPs (P21/Prophet 21)

Unveiling Your Perks:

Secure your place in our dynamic, permanent team, where long-term growth meets everyday impact. Unlock a compelling array of benefits:

• Competitive compensation that recognizes your worth.
• A flexible health, drug, and dental plan tailored to your well-being.
• An employer-matching retirement savings plan for your financial security.
• Additional life and disability insurance options for peace of mind.
• Confidential access to an Employee Family Assistance Program (EAP) that supports your holistic welfare.
• An enriched vacation entitlement schedule for a balanced life.
• Participate in our physical fitness reimbursement program, championing your vitality.

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