Security Guard - Full Time - Mapleview Mall

Site Overview: This is a premier shopping destination. Security personnel play a key role in ensuring safety, providing customer assistance, monitoring activities, and responding to incidents.

Position: Security Guard

Site: Mapleview Mall

Hours: Sat/Sun 1100-1900hrs, Monday 0900-1700hrs, Thursday/Friday 1500-2300hrs

Payrate: $20.91/hr.

Averaging Agreement: Overtime is ESA

Posting Date: Mar 18, 2026

Internal Closing Date: Mar 25, 2026

External Closing Date: Mar 25, 2026

Job Description:

• Provide consistent, high-quality customer service to clients, tenants, and visitors.
• Act as a visible security presence, deterring crime and promoting a safe, welcoming environment.
• Enforce property rules, standards, and regulations professionally and fairly.
• Conduct regular patrols and respond promptly to incidents or emergencies.
• Deliver first aid, CPR, and AED support until medical help arrives.
• Monitor CCTV and security systems; maintain effective access control.
• Manage trespassers and unauthorized individuals in accordance with the Trespass to Property Act.
• De-escalate crises and ensure calm, safe resolution of situations.
• Maintain accurate memo books, incident reports, and other documentation.
• Assist with Fire & Life Safety duties, inspections, and safety initiatives.
• Support crowd, line, and access management during events or peak periods.
• Investigate incidents, rule violations, and security concerns.
• Work collaboratively with management and operations teams.
• Apply tact, diplomacy, and sound judgment when interacting with the public.
• Follow all emergency procedures and standard operating guidelines.
• Perform other duties as assigned.

Qualifications:

• Minimum 1 year of prior security experience.
• Valid Ontario Security Guard License.
• Valid Standard First Aid & CPR Level C certification.
• Must hold a valid G-Class driver's license with a minimum of 3 years of driving experience and able to provide clean driver's abstract/record covering the past 3 years.
• Must be comfortable with a dashboard camera recording device installed and operating in the company vehicle at all times.
• Legally authorized to work full-time in Canada.
• Able and willing to stand, walk, and patrol (on foot or by vehicle) for extended periods.
• Strong verbal and written communication skills & decision making skills
• Capable of working in a fast-paced, dynamic environment, both indoors and outdoors.
• Comfortable working in fast paced environments.
• Strong interpersonal skills and emotional intelligence, able to work effectively in a team setting.
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
• Applicants who do not possess these certifications can opt into Paladin's Use of Force (UOF)/Management of Aggressive Behavior (MOAB) training program prior to their onboarding training to ensure they meet the requirements of the position

Please be aware: The UOF/MOAB certification is not paid as it is a pre-employment requisite; however, Paladin will cover all the costs of the training with a 6-month commitment to the position/availability.

Why Choose Paladin:

• Opportunities for training and professional development
• Competitive salary and benefits package
• Free Uniforms
• Security license reimbursement
• Dry cleaning & hemming/tailoring allowance
• Paid vacation & sick days
• Work today, get paid today—daily pay available
• Additional perks