Administrative Assistant (12 Month Term)

Position Type:
Permanent

If you're looking for a fulfilling career that can make a real difference in your life, and the lives of others, you've come to the right place.

As a national health solutions partner, we put people first in everything we do - and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest - and it's reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.

Position Summary:

Reporting to the Team Leader and working in a team environment, the Administrative Assistant will be responsible for providing a variety of duties from multiple programs with varying degrees of eligibility and policy requirements. Specifically, the Administrative Assistant will provide administrative support to the Medicare team, including the MSI Medical Consultant, MSI Medical auditors and the NSPP Leadership Team.

Key Responsibilities:

• Responsible for all aspects of the MSI service verification process associated with the Medical plans.
• Conduct internal billing audit activities as required.
• Provide admin support to the Medical Consultant and the NSPP department which will include letter writing, dictations and other tasks as required.
• General administrative duties including mail, filing, scanning, service verification audits, etc.
• Compile monthly, semi annual and yearly audit activity reports and maintain various excel tracking spreadsheets.
• Communicate with Physicians and NS residents through oral and written communication skills and ensure phone messages are returned in an appropriate timeframe.
• File medical records accurately and efficiently.
• Provide support for system updates as necessary.
• Establish and maintain effective working relationships with other internal operational areas.
• Generate manual payment to various provider types.
• Perform other related duties as required.

Required Qualifications:

• Education: Post-secondary education in a related field or equivalent work experience.
• Work Experience: Minimum six months experience in an administrative role, preferably in a health care or health service setting. Customer service experience is also preferred.
• Knowledge of medical terminology and/or experience as a medical secretary would be considered an asset.
• High attention to detail.
• Highly effective listening skills to ascertain customer's needs, and determine appropriate action required for solution.
• Excellent verbal skills for explaining complex issues to customers.
• Excellent written communication skills.
• Excellent computer skills

What's in it for you?

What makes us a different kind of employer? Our award-winning culture, a team who really cares, unmatched training and support are all dedicated to ensuring you are set up for success.

What we offer:

• Opportunity to grow in a well-established organization.
• Flexible work arrangements and emphasis on work-life balance.
• Hybrid work option.
• Comprehensive health, vision and dental plan that is 100% employer paid effective on your first day.
• Annual Incentive Bonus which recognizes your contribution to our success.
• In addition to paid vacation, we offer a gifted week of vacation in your first year and an optional Vacation Purchase Program.
• An organization where we encourage personal learning and growth with opportunities for career development.

#CBM1
This posting is for an existing vacancy within our organization / Ce poste est actuellement vacant au sein de notre organisation.

Pay Range:
40,254 - 45,285 CAD

The Base Pay range may vary depending on the successful candidate or other relevant job-related factors such as knowledge, skills, qualifications, experience and education/training. In addition to Base Pay, eligible Medavie employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results.

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws . We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

Our recruitment process may involve automated tools, including AI, to assist in screening applications.

If you experience any technical issues throughout the application process, please email: [email protected] .